Englobe

I am a shareholder in a commercial building in Leduc, and I engaged Arrow to complete some engineering work in Spring 2020.I signed a contract with one of their lead engineers, but no deliverables of any kind were completed. I tried polite communications via email and voicemail several times requesting a progress report.The engineer and his admin person became non-responsive to any communications with no explanation of any kind.In the end I fired Arrow after they tied me up with their unprofessional conduct for over 4 months. Again, no explanation was communicated, and no apology offered.I have since hired another engineer and am in process.Unfortunately, due to Arrow Engineering holding up my timeline, I will not be able to get this work done on the building before winter 2020/21 and this puts my company and building at an extreme financial risk.I am aware that we are all in a unique situation with Covid, but All Arrow had to do was be honest and tell me they could not complete the work and I could have found someone else months ago.No excuses Arrow Engineering - Shame on you

No clue about the company, but their little mints are damn good!

They did a good job inspecting the structure of our condo before renovations.

Very poor professionalism, and extremely unresponsive. In this day and age, it's quite sad, but all some companies would have to do is even respond to you in a relatively timely manner to be considered 'decent', and unfortunately Arrow cannot even do this. For this and many other reasons that become very apparent after dealing with them, a 1 star rating is generous.

Great staff who are always willing to answer your questions!!!