Master Locksmiths

I came to shop to buy a look other day. There was only one guy in front of me waiting to be key cut or somthing.. I was standing nearly half an hour waiting, and the lady who was working there, clearly see me walk in and waiting, but she didn't even come and ask me what I want or wait a minute.. just ignore me with one customer. So I just walk away.

Norma is obviously a master craftsperson at her trade. But more importantly she actually cares about your problem and pulls out all the stops to help you. Its old fashion service that is near impossible to find these days. She was the only locksmith I called that actually sounded like she knew exactly what the problem was with my ignition key issue and called back many times to update me on how the repair was going. Even after the repair was done, she called a week later to see if things were ok. I can't say enough good things about her, the advice she gave, the explanation of work performed and the top notch service provided. Thank you so much Norma :)

Friendly, helpful & excellent service. We had a new deadbolt installed, took 1/2 an hour. I had also called another company & they had a completely unreasonable price, so was very pleased with the fair price & great service I received from Master Locksmiths. Highly recommend.

Awful experience. Dropped off a piece for my bike rack 2.5 weeks ago because I lost the key. Was told initially it wouldn't take long, a couple days. Got a call a couple days later saying that they need more time with the lock. Fine, no big deal. Another week goes by, call them again. They ask when we need the lock by. We say by the end of the week because we are leaving the province, they tell us that shouldn't be a problem. We go into the shop to pick up the piece and we are told that the locksmith took it home. They knew we needed it by today fixed or not and now I'm on my way to buy a new freaking bike rack. Unbelievable! Such terrible service!

Norma has a wealth of experience in the locksmithing business. She prides herself on exemplary customer service, resolving difficult situations with her expertise. I have no hesitation in recommending this business.

Called about 6 or 8 other places for rekeying service but they would only offer call out service, charging you a minimum of about $80. Some wanted $160. And that was just to get them there.This person will let you come to them or they will come to you.Prices were the best I found and they knew what they were doing.

First time ever with a broken door lock, not a clue how to go about fixing it. Spoke with Jim on the phone, could not have been more patient and pleasant to deal with, talked me through it over the phone how to take it apart. Took it to their shop and instead of a $100+ service call, sold me a new part for $12 and displayed how to put it back together. Total time from making the phone call till repair complete, less than an hour. Will definitely go back there again next time I have trouble.

Google should really make an option for no stars, lady working there total rude attitude made me buy a key that doesn't even turn please don't go there and get ripped off like I did. She kept saying how I need to bring it in so they can work on it just so they can get a dollar off me no thanks. She sprayed some oil in the key ignition to make it smoother but all it did was make it harder to turn my car on .Why do I need a key that won't unlock or turn my car on waste of time and effort #theives Canadian Tire and part source don't even let you buy the key if it doesn't work. I want my 8 bucks back .

First call, I was put on hold and left there. I then called back and got a person. My son went there to get his 3rd party automotive fob programmed. They attempted and failed to program the 3rd party part. They charged him a ‘discounted’ $100 instead of $160 for an attempt to program his fob. When I calledand asked what they charge for one of their fobs that they ‘can’ program she quoted a standard price. When I asked if they could do any better since we’d spent $100 with them already on an attempt, they said no, and $100 for an attempt was already a discounted deal. Since I can buy a fob and get it programmed anywhere at standard price- I will do just that. Now you know my story and you can be the judge for yourself if you will spend your money here.UPDATE: After posting this review, the owner of the shop reached out to me. Explained the shop issues they have programming 3rd party car fobs, and apologized for not offering a discount for a fob they could program against what we spent on their attempt. We accepted the discount and purchased a programmed fob from them. We spent another $100- and now 3 weeks later have a working fob for the car.

DO NOT CALL, ASK FOR A SERVICE CALL OR THINK YOU WILL GET SERVICE IF YOU HAVE NOT BEEN VACCINATED"....NO EXCEPTIONS.MASKS ARE NOT ACCEPTED. Do NOT approach the owner unless you wish to be called stupid for your choices and denied service."