MPI Drilling

Terrible service and dishonest pricing

Probably the worst customer service experience I’ve had in a long time. After paying my deposit and waiting over 5 months I get a rude call from Scott exclaiming they were having trouble locating my lot. Because of the time change I get his call at 730am where he was yelling into the phone demanding I listen to him and send him more location information. I had let them know months ago I would not be in town when they started drilling and Corinne assured me this was fine and all was settled. Scott has absolutely no customer service skills, tact or professionalism and, because of the way he treated me, I would not recommend anyone work with them. If this is how it starts I can only imagine what would happen if they touched my lot. I can see the inflated invoice and delays from here. I have requested a refund and I will find a better company to work with who values my business.EDIT: I Just received my refund. No words from admin (Corinne) which is fine but again speaks to their unprofessionalism. Good luck to anyone who finds themselves working with them!- Ashley

Hugh quoted me $1000-1500 for 4 holes for hydro poles. Never told me about his $300 per hour rate when we scheduled. Finished the job and charged me $3300. Just another disreputable contractor in my opinion.

Great friendly service, very informative. Provided a new well for my family and home. Highly professional and I would recommend to anybody! Thank you Hugh.

MPI Drilling are professional and informative. They were able to exceed booking estimated time. They clearly communicated the risks and benefits to us about drilling a well at our family cottage. We waited 50 years to put a well in, and now we are over the moon with having a drilled well there.