Service Canada Centre

I am surprised at the modest rating this location has received overall. My experience here was excellent. The office opened on time at 8:30 a.m and the line up of around 30 people waiting outside moved very quickly once inside. Everybody I personally interacted with was pleasant and professional. I especially commend Amaran who helped me with my issue-- he was very kind, patient, helpful and knowledgable and provided me with great proactive advice that applied to my situation. Because he took a little extra time to help me, I was there a little longer than I had anticipated, but by 9:15 I was on my way home. Great service, great staff. Many thanks.

My experience here was smooth and easy. The reps are kind and try hard to help no matter what the situation. I really appreciated their generousity with their time and advice. Going over and beyond! I got there at 745am on a Friday, around 8 people before me, and was out by 9am.

I’m surprised at the low rating for this location. It was the most efficient, stress free visit I’ve ever had. I was renewing passports for my entire family and had Anil assisting me. He was fantastic ! Very kind and assisted through any issues I had ! Very pleasant experience ! Thank you Anil!

Service here was really fast and professional. There was no wait which was surprising because I was told the lines usually snake around the block. But it's advisable to book an appointment online before coming. That way you avoid the lines if there are any.

I normally don't write reviews but I had such a great experience here.1. I was able to get an appointment for an infant passport online.2. I got in right away without waiting in the line at my appointment time.3. The line itself wasn't too bad, maybe 7 people. All of whom I saw come in within 15 minutes of me.4. I was so nervous about my baby's bad" photo with mouth open

40 people always standing outside at this location, lined up along the side of the building. No garbage can in sight, so they toss their litter on the ground and it blows all over the plaza and neighbouring residential properties. Be a good neighbour and speak to the plaza's property manager. It doesn't cost a lot to get some garbage receptacles placed outside for those waiting in the rain and snow. Your neighbours will thank you.

I visited today, easy to enter, not much waiting, the people working here are friendly, dealt with the issue, easy directions. Didn’t took much time, was out in less than 15 minutes. Place is clean, well maintained. I saw staff was helping people out and were looking around if anyone needed help. Outgoing and friendly staff.

Reached at this location just before noon, there was about 45-60 minutes of waiting line outside the centre. Once I was inside, there was an additional wait time of 15-20 mins. I spoke with 4 employees, 2 of them were helpful whereas the other two were rude.

Service Canada's recent appointment error was incredibly frustrating. Despite being told to come in at 11:00 a.m., there was no appointment scheduled for me. This mistake caused unnecessary inconvenience and left me disappointed.Service Canada should prioritize improving their appointment system to avoid such errors in the future. Clear communication and better organization are vital for providing a smooth and efficient experience for their customers.I hope Service Canada takes this feedback to heart and takes immediate action to prevent similar issues from occurring again.