TRS Heating and Air Conditioning Co Inc

There is simply nobody else I trust with my AC and Furnace. The staff is knowledgeable, punctual and most importantly honest. I can always count on TRS for a job done right. This winter I had an issue with my furnace not working and informed them that we had small children and would need service right away. TRS had a technician out almost immediately, he gave us a diagnosis and the problem was solved. I cannot recommend them enough.

TRS Heating & Cooling has given us prompt, courteous, knowledgeable service where other companies have been lacking.Jordan was the first one to detect a problem with a chimney while doing routine furnace maintenance. We had a masonry company take a look and they said the chimney was going nowhere, but when it came time to replace the roof, the roofers recognized the issue too, and the chimney was removed.We moved to a new place and the 25 year old a/c system failed. We received a quote from another company, but there was going to be a 4-6 week delay before the work could be accomplished, which was right in the height of summer. TRS came out immediately when we said we were looking for a competitive quote, and Steve explained our options, and answered all our questions.Within 10 days, Jordan and Darren came and installed a new system, in a timely, knowledgeable, and professional manner, and it is working fantastically.Highly recommended!

Don't bother buying any additional warranty claim because they will fight you tooth and nail. Not long after I moved into and I first turned on my AC the drain in the floor backed up due to being installed incorrectly. A week later the Control Board died as water had obviously backed up. They came up with the ridiculous theory that a couple month old filter caused the problem even though it was changed. They also ignore plenty of evidence that back up my theory, and produce smokescreen on the filter.They are not honest, they just take money. They will never see another penny for me. Tech even tried to make up nonsense about other items I did not need. When I asked him to leave he forgot to disconnect his equipment from my house.Thank god, I am only out a little less than 1K.

***DO NOT TRUST A WORD THESE PEOPLE SAY***This is perhaps the MOST dishonest company I have ever had the displeasure of dealing with. Christmas Eve around 11am, my 1 year old furnace (under full parts and labor warranty), starts leaking water all over my basement floor. Of course they are closed, so I called a local company. They diagnosed the issue by just looking at the unit. After Christmas, I called TRS explaining the situation and they said my warranty was now VOID simply because a licensed and insured local company LOOKED at my furnace while TRS was busy getting drunk over the holidays. These people are the most vile, conniving and dishonest people I’ve ever talked to. They refused to cover any parts or labor even though my warranty was still valid. The only reason why they are still in business is because they get the new home contracts through Ryan Homes. STAY AS FAR AWAY FROM THIS COMPANY AS YOU CAN.

What a terrible fraudulent company!!! If I could give them less than 1 star I would! My elderly grandmother had an issue with her HVAC system in the middle of the heatwave we’d been having and first they told her basically that they won’t even bother to come out to assess anything without an almost $200 fee which gets applied to nothing it’s just money in their pocket... first fail!Then, they told her the system, which is just over 15 years old and was brand new with the house built in 2005, was old and outdated so she would need a whole new HVAC system which would cost her over $4000... hmm not ideal but ok.Then they charged her credit card multiple times including over $100 fee for changing the filter (yes, the same filters you can go buy at any hardware store for roughly $20 and simply pop in) which they never even changed!! Just wait... it gets better...THEN I called another company to come over for a second estimate knowing that TRS was a joke and the new company came out for a free estimate, discovered the issue was simply that her breaker had popped and needed to be reset, actually changed the filter and added some type of fluid to her perfectly good current HVAC system and gave us a military discount!!Moral of the story... do not trust unprofessional companies who are basically scam artists with a sign on a building!! TRS would have happily stolen thousands of dollars from my grandmother and not given it a second thought. SHAME ON YOU!!!

We've had our air unit put in last May. The man who came out was prompt, courteous, honest and made us feel like we were in good hands. They installed the unit promptly. Installers and the entire staff were respectful and courteous. They answered all our questions. The new unit is very efficient and our electric bill has dropped significantly. We're very happy with TRS service and the quality of their product.

What an absolute horrendous company this is. I called for a service to fix my heating system (temperature wasn't rising to the set number). The technician came, disassembled everything and put it back again claiming that the problem is fixed. Took him 4 hours, he was so clueless he was running around the house not knowing what to do. He even caused more problems where rust started to show because he didnt put everything back correctly (THE UNIT WAS NEW AND WAS PERFECTLY SEALED BEFORE HE CAME). This was during the summer time so we didnt use the heater since the repair. Four months later, when the weather is getting cold, the heater STILL has the same problem. I called them to bring a new technician while refunding the previous service and they said they won't do that. I said okay then come and fix it without charging me and they said they won't do that. They will charge you for making the condition you have worse and you can't do anything about it but AVOIDING THEM.

Awful. In short, TRS Heating and Air Conditioning is awful. There's no other way to describe them. Five and a half years ago, we built a home and TRS was responsible for all the heating and A/C work, as well as the installation of our fireplace. While the heat and A/C have worked so far (knock on wood), the fireplace has literally been unusable. Approximately 5-10 minutes after turning the fireplace on, there is a burning odor prevalent throughout the house - EVERY TIME. We mentioned this immediately after closing on the home to both the builder (Marrano) and TRS. We were simply told, Be patient

I thought my humidifier was not working which was installed by them and when I called within the first year the lady made a passing reference that to come over it is $129 and never told about the tax. So I asked them that it should be under warranty and lady said they will come and check and scheduled without ever confirming the charge. Once the guy came he said he will charge $129. I contested and the guy said let me take look and once he took a look and it was working fine, within 3 minutes he was out of the door and before that he gave me a bill for $140 (no one told tax). And asked me to contact the manager since they always have to collect money. Once I called the TRS they returned call and always said sorry, but not sorry, we always charge $140.xx. The guy who came in also was very rude, not even a smile on face. Absolutely horrible customer experience.

Been using TRS for years for service, maintenance and now my new house. Awesome service and response time...always fair prices. I highly recommend you give them a call for your Heating or A/C needs. They also maintain my mom's Whole House Generator...never an unnecessary repair or part. Thank you!