FedEx Authorized ShipCentre

Worst shipping experience! Avoid if you can

What a hassle with Fedex again. Every time a package from them there is a delivery problem. They can not find my address or a site enter code is not available. Never again! READ THE ENTER PHONEdeluged

Try to ship prepaid FedEx package, they refuse to ship. Claiming prepaid is not valid. Went to another nearby location, no problem in shipping out.

Status on my parcel is delivery attempted. Didn't even received a call both on my mobile number and from the buzzer. I called FedEx costumer service but they just asked me to wait until monday for them to try and deliver it again or I can pick it up on the nearest fedex location.

Incredibly disappointed with FedEx. They were supposed to deliver a package that we ordered via Wayfair. They attempted to deliver the package, and could not get a hold of us. We were home the whole day. We followed up in the evening, to give extra details for them to reach us by when they attempt the next delivery, they don't have phones so they can't reach us with phone call, so we supplied our buzzer number. After waiting a couple more days, not hearing anything from them, I decided to phone again. Apparently they have been here 2 more times, without being able to get into the building (which I somehow doubt, because Amazon and Ikea gets access to the building on a daily basis, no problem). So now - because they have made 3 attempts, they refuse to deliver again. Even though we have paid for delivery. Super disappointing, and I will be going out of my way to not make use of FedEx in the future.

These guys are well versed on shipping and efficient too!

Please note that the pick-up time at this location for FedEx Ground is 12:30 despite the website and the signs in the store diplaying 14:30.

The delivery personal did not even use the buzzer facility nor the cell phone. We kept on waiting for the delivery the whole day. The notice of delivery was not even posted. It’s really disgusting and it’s a real ordeal when you are expecting a delivery by FedEx.

I have to use FedEx as it is the shipping company my hearing equipment sends through. I thought I would try Staples Fedex shipping this time. It was a huge mistake. If I could give zero stars I would. Firstly, there were at least 4 people working behind the counter and only one person helping customers. It was going particularly slow, so the guy behind me went up to the desk and suddenly we were being helped. No smile, no eye contact, no “hello, how can I help you”.... I had a package that needed to be returned or I’d be charged $400, so I particularly wanted to make sure they did it right. The clerk did not know what she was doing, so she asked the clerk next to here that barely acknowledged her. I didn’t feel confident, so I asked for the package back so I could check it for anything that was missing. The clerk was blunt and said, “No, it’s fine!” I felt completely brushed off. Fast forward two hours later, and I get phone call from FedEx from someone and I cannot hear on the phone, because the Staples/FedEx clerks had missed something. I then had to wait a few days to get someone to call on my behalf to sort it out. I had my email as a primary contact method, which SHOULD have been used - not everyone can hear on the phone!!! Thankfully, in the end the package arrived to where it was supposed to. I will NOT be back and cannot recommend Staple’s FedEx at all!

Pathetic service the website shows shipment out for delivery on vehicle since jan 5 and on jan 6 noon also is not delivered