Edmonton North Primary Care Network

Reception was nice. This is a nice well lit and clean clinic. My son came here to have his left big toe looked at and it went well. The doctor was very friendly and knowledgeable. Everything went well.

My experience getting my IUD replaced with Dr Solomon was absolutely fantastic. The procedure was quick, she provided pain management as standard practice, explained everything she did while she was doing it and made the entire experience very comfortable.She even took several minutes with me after the procedure to chat about other issues I have been struggling with and offered treatment suggestions to pursue with my GP.It is so apparent how much she cares about her patients, I can't say enough about her and my appointment was less than an hour!I have had some very negative experiences with the health care system over the years while struggling with my health, so I deeply appreciate when I find myself under the care of a doctor who is as efficient, compassionate and lovely as Dr Solomon.

I was shocked by the rudeness from the older lady who does the booking for Dr. Tiffany Chan. She was extremely unprofessional and should really choose a different profession or learn how to talk to people properly.I had an appointment booked for Tuesday June12th. My daughter had a close contact with classmate on Friday who tested positive for COVID-19 and started feeling sick over the weekend. I called and left a message on Saturday stating I needed to reschedule and for someone to call me back Monday morning. I didn’t hear from anyone. I called multiple times on Monday and left two messages but still never got a call back. She finally returned my call this morning and I was absolutely blown away with how she spoke to me. She argued that I didn’t call on Saturday or leave a message. Which I definitely did. She said she had no records of that and she only got one other message from someone else. Even after I said three times that I called and left a message that day and again I left two more messages yesterday. I then explained my situation about having to quarantine and not being able to go for the required blood work or make it to my appointment. She then told me I couldn’t reschedule because she would have to speak to the doctor and it would be considered a no show? How is that a no show when I’ve tried calling and left multiple messages. She then said again so you’re not coming today? I’m sorry but am I suppose to come while I’m being told to quarantine and potentially bring covid to your office. She still said it is a no show policy and wouldn’t let me reschedule. I eventually just said don’t worry about it and I will go somewhere else because that was the worst costumer service I’ve ever experienced. She didn’t even care about being rude. Just wow. Find somewhere else to go people because she’s just awful.

Had a good experience! The clinic is old looking and not very modern; it's kind of a depressing place to be honest with barely any colour or nice things to look at in the waiting room. Inside the rooms (for therapy sessions), it's small and quaint but relaxing. The therapist I went to see was good and even in one session helped me realize anxiety and gave me good solutions as to how to deal with them and it's helped! Looking forward to my next appointment!

I've never had a problem with any of the providers. I've used alot of their courses, spoke to a behavioral specialist about grief and also will be signing up for a course about mindful eating and active living.

Personally the help I received here was very similar to just being told to read something they give you and then they move to the next thing. I had multiple appointments that were supposed to last for about 20-30 mins but the therapists call late and end early and don't seem to act like they care nor do they listen to what you are trying to explain. I know they cannot fully understand what I may try to convey however sounding like you don't care at all and just telling a person to just do something when they struggle with doing things in general isn't a way to solve their issues but they seem to think it is

My husband and I had the pleasure of attending an appointment at this clinic today. The front-end staff were friendly, respectful and efficient. Doctor Nullia was amazing! His diagnosis came swiftly and thoroughly. He outlined the method of treatment and steps forward. He gave clear and concise directions supplemented with pictures from his computer. We highly recommend this clinic! Great job, everyone!

I was very nervous when I walked in for the first time. The front desk staff were so friendly and helpful. The nurse who led me into the examination room was the sweetest. Dr Anntoniolli was incredible, she explained everything she was doing in such a respectful manner that I would recommend her to anyone who has a fear of getting a pap smear done. The Dr answered every question and was so polite. This is the place to go!!!

Doctor Budden is a five star but the reception has let 2 patients with appointments after mine get called before me. Too busy gossiping about the unacceptable new girl. I'm now a full hour later than my appointment.

My mom had an appointment regarding her hip pain. She is in severe pain and had taken a bit of extra time to walk to where her appointment was held. She was 10 minutes late and they were rude and canceled her appointment. It is extremely painful for her to move and even going to an appointment is hard on her. This is unacceptable for a place that was supposed to help. I am disgusted and I want other people to know that this is a possibly for people who are looking to go here.