Chauffage Climatisation Lalonde

regular maintenance on AC unit was not done properly which resulted in water leak inside wall the entire floor and part of the wall and ceiling had to be replaced

The worst company ever. My appointment was book last week for today. Nobody showed up. I called twice to check. The girl said he is on his way to my place. After an hour I called again. She said the guy came and nocked on the door and rang the doorbell. Instead of trying to call me to check if I’m at home or even giving me a heads up he will be coming, he left and decided to call the girl to let her know that he’s done with the estimation. I DO NOT RECOMMEND THIS COMPANY. Zero customer service. Zero on-time for their appointments. I would give them Zero star.

highly recommend...Dominic the technician was very informative and helpful..spoke English bonus

Provided us a AC and Furnace, great quality equipment and service. Thank Lalonde

They answered the phone with a grunted 'allo' rather than the business name. That should have been the first warning. Arranged to come early afternoon on a specific day and I took time off work to meet them. When I called at 3PM to ask where they were, then said earliest will be 4:30 PM. When I asked why they didn't call to let me know sooner, they didn't care. Would not do any business with these clowns again. Unprofessional.

Come back 3 times still didn't fix the problem we have to pay each time they came

We recently had a thermopump system installed. This company provided excellent service. The whole team was very knowledgeable and professional. The technicians were efficient, and courteous. I would not hesitate to recommend this company.

Watch out they charge you $45 travelling fee to come to your house then $95 per hour. MINIMUM 1 HOUR . I was charged $45 to spray water to clean and cool my air conditioner.$215 later and the problem is not fixed. Waste of time and money these people do not value their customers time or their money.

Had a technician come out to check my ductless unit. Had it fixed within the hour. Very professional. I highly reccomend them.

After phoning over ten companies in the area, no one was willing to come and look at the AC unit and said that they didn’t work on models “that old” and that we would most likely have to replace our whole system. One company even came and told us directly that we would need to replace and provided an estimate for a new system. We found CCL, got an appointment and within five minutes of testing, they knew what was wrong and began to fix it! I am a new home owner and so one of the guys also provided a quick run down on my furnace as well, which was super helpful. I highly recommend this company, the guys were friendly and personable and got the job done quickly. Much appreciated.