DMZ Paintball & Airsoft - Proshop Location

Had a problem with a part and they took care of it and ensured this place is on my list for airsoft stuff. Also the pricing on Condor gear is excellent.

I purchase from Ryan every few months.Not only his he running a great business. He’s also an important member of our pb community.Love the shop, love the field.Can’t say enough good things.

I had some buyers regret with one of my purchases and the guys at the shop allowed an exchange with something Im now very Happy with .

Great communication and customer service!!! Can't say enough about this shop!!! Saved me with some last minute purchases! Quick shipping and the guy who answered the phone was very helpful! Any airsoft or paintball gear needed, this is your shop!

I honestly never write reviews. Never. I don't even remember when the last time I wrote one. But the Customer Service from Ryan was unreal and I was in shocked. Never once have I ever experienced customer service like this from anywhere.I ordered a GTP9/SMC9 Tapp Adaptor and a nozzle. Now I know what some of you airsoft HPA guys were thinking, Just get the primary. Well I cant. They don't make them anymore. I've seen some reviews on the Tapp adaptor and most videos I've seen were saying it was good enough.I've gone ahead and ordered it. Took about 2 days to get too me, I'm about 2 hours away from the store.When it came there was a pin that was missing, there was a rip in the bag and the pin could've easily fell out during shipping,I contacted DMZ thru their phone number and Ryan picked up, Not a lot of questions later and he was sending me a new pin Via shipping. Amazing, but there's more.I am new to HPA and I don't have my tank, Reg, Or line yet. So I used a friend for game day and was super excited to use the adaptor (With a DIY) Pin.Not long after I noticed my gun was inconsistence with shooting, Thought it was my nozzle that blew or something but it wasn'tLong story short the adaptor was the issue. $200 before taxes and shipping.I wasn't mad, I was devastated because this was my first impression of HPA and it left a sour taste in my mouth. He explained to me that HPA hicapas would be the best and gave me more information, the HPA dream is no longer dead for me.Contacted Ryan Via Email and he was just there for me... like honestly there for me...Not only has he agreed for me to return the product via shipping, but he agreed to give me full refund for the adaptor AND I was about to order 2 more nozzles from the website and has TOLD me that it was on him.I am not one to leave reviews at all. But Ryan, If you read this. You are amazing. I would love to come meet you one day when I try out DMZ Field.

Great staff and a good selection of airsoft , paintball markers and accessories. Based on my experience I have no hesitation recommended this business

I’m not usually one to write reviews but DMZ is a fantastic place to shop at for your airsoft needs. Ryan and his staff are always super friendly and willing to share their knowledge and help with any questions tech support I have needed, they carry a great selection of parts and airsoft gear and equipment, and I always appreciate that I feel like I’m getting the best bang for my buck. Happy to support a local business that genuinely wants to build and grow the airsoft community :-)

I received an order where a crucial piece was missing, most likely from the factory. I fired off an email, expecting a reply within a few days. It took EXACTLY FIVE minutes to get a response, and after a short phone call, they grabbed a spare piece and messaged me that they'd be shipping it the next day. Blown away by the customer service, will absolutely shop there again.

Needed to order some masks for my boys who are getting into gel blasters. He had two in stock but I needed three. I ordered the two and asked when he might have a third. It was 8pm Alberta time and he responded instantly saying he could get it in for Friday. Had it in and shipped by Friday. Solid communication from beginning to end. Absolutely recommend.

Wow, the best customer service I've ever had by miles! I spoke with Dan who was extremely patient with all my question and who clearly knew his stuff! Incredibly impressed. Only airsoft shop in Niagara worth going to! Plus their website has all their major products listed which is really nice to see.