PartSource

Great knowledgeable staff and they are usually opened every day but hours may vary on the weekends depending on location. I usually have found the Customer Service Representatives to be knowledgeable and have so far always got the right part needed/requested which can be an issue at many parts sales locations.

***Jan2022 Edit:Spoke to Robin (the manager) a few weeks back and she was very helpful and approachable--first time experiencing a positive transaction directly from her after a few rough meetings... The rest of the staff are great as usual.Updated to 4 stars from 2.***†I've been here a few times and generally met by friendly staff. I can't say the same about who I believe is the manager here. (Short lady with a medium build and short light colored hair).She has literally followed me throughout the store while I was looking for my items and on several different occasions. It wasn't obvious enough for me to openly confront her but subtle enough to be recognized.Another occasion another store had car oil on sale, I wanted to bulk up-- I came to partsource to price match. When placed the four jugs on the counter and proceeded to show her the ad to match-- she asked Why don't you go buy it there"?I asked "excuse me"?She then changed her tone and attitude when she realised I was aware of their policies.Two stars for the decent other people I've experienced there-- negative 17 for her lack of professionalism

The staff at the Cambridge store have worked hard throughout this pandemic. They've done their best to serve everyone and stay safe. I personally am very proud of their efforts. Way to go 705!

Professional, friendly and knowledgeable staff. Thank you Sohail for searching and getting the rotors needed. I recommend PartSource.

Terrible experience. Guys are covid crazy over there and they don't accept cash even though it's legal tender which is actually illegal. Was waiting on the phone for 20 mins finally got through ordered. They asked me to stay on the phone but call got interrupted and I wasn't even going to try and call back because I was out front of the store waiting for them, talked to other customers who also were not happy with wait times even though we're out front of the store. I strongly recommend having someone to deal with customers that are currently at the store and make them a priority because you know they are there to purchase something as apposed to taking everyone's calls who are still at home and may not even pick their order up until maybe even next day. Bad experience with the guy who is tall and wears glasses. Told me they didn't need my business if I was going to pay cash, because they were scared to accept cash. If you're scared please stay home do not show up to work. There are people who need these products because they are essential workers who need to get to and from work. Please help us, and not fight against us. Cash is always legal tender in Canada.

Will not answer the phone, rings 6 to 8 times then they pick up then hang up. Drove over there went in the store called the store and watched them pick up the phone and hang up. Nice customer service there.

great place, very nice and knowledgeable people

I shop here once every two weeks. Good Location. Prices are fairly reasonable. Always seems to be someone different working at the counter. Was not impressed with the Lady with short hair. A little to aggressive when I walked in. Did not even have a chance to browse or look around asking If i needed help right off the bat. They don't like when you come near closing time. She watches you like a hawk. Will not be coming here again if she's working at the counter.

Part Source was absolutely excellent. Very friendly and accommodating staff. They went out of their way to satisfy my needs.

Popped in to buy coolant for my Vette. Service was actually really quick and friendly. In an out in 5 mins.