Integra Health Centre - Commerce Court

I had a horrible experience with this health centre and I won’t be visiting this place again. My doctor was Dr.Agarwal. The team is highly unprofessional and my concerns were not addressed. They look for opportunities to charge you extra dollars

I needed a walk-in appointment so I decided to give this place a try. I interacted with 3 doctors there, one which was helpful and seemed to care about my issue. The other two were fine, but rushed through the appointments. My issue is with the clinic itself. They will charge you a fee for just about anything they can. I have never been charged to receive a referral, but here they tried to charge me for one. I feel like they care more about collecting money then trying to help people. Also good luck trying to get a call through, they only seem to respond via email.

What a great clinic ! This place doesn’t feel or look like your typical doctors office , it is so aesthetically pleasing and welcoming . I had the chance to use their walk-in doctor services and I was thoroughly impressed by the service i received. The doctor took the time to address my needs and I never felt rushed like other walk-in clinics . I’ve also had a chance to try some of their skin lab services they offer at this location and I was thoroughly impressed . They have a lot of state of the art equipment that I’ve never utilized before, they produced such great results after just a couple of sessions . Highly recommend this clinic and the services they offer and the path location is super convenient .

Please do not book any form of appointments with Integra health ( any location whatever). They are the most incompetent and unprofessional set of people you’d come across! If you want to maintain your health and sanity I suggest trying somewhere else. They have two locations and when you book an appointment they don’t give you the location in your appointment confirmation email and allow you play guessing game with the actual location. When you finally figure out the correct location after going to the wrong one they decide not to attend to you.

Today I had a horrible experience with Dr. Humna Amjad. She is extremely rude. She says ‘I don’t know ‘ for everything. I asked her if my neck pain is due to wrong sleeping posture and she responded saying ‘I am not a pillow specialist’. I was taken aback by this response and her behaviour. I kept my calm, thanked her for her time and left the place. She should learn how to communicate with the patient.I have had consultation with the different doctor in the past and my experience was good.

No massage therapy offered here - have to be referred to their exchange tower location and made appointment. Was told to arrive 15 min early, then they let me wait for 30 minutes for a 30-min appointment, then told me the therapist has an emergency.

Nice place to have an externship! Staff are amazing especially Miss Shiela Rubin, she is the coolest mentor I worked with. I will surely miss you after my externship.

I emailed Integra out of the blue about making an appointment and heard back within a few hours, making an appointment for the next morning! When I arrived the reception staff were friendly, and I was in an exam room right at my appointment time. Dr. Sum arrived about ten minutes later. Dr. Sum was a good listener, asked me lots of questions, and I felt that he left space for me to give more information as I wanted to. Plus the in-house lab was so convenient and Christine was also very friendly and gentle while taking my blood. Will definitely be back!

Excellent service. Had an appointment last Thursday. The receptionist is super polite. I called the Exchange Tower location for an appointment and they were very helpful. Was not aware that they had two locations downtown. Highly recommend this health centre for a stress-free appointment.

I am so glad I found this clinic. I needed to see a doctor and did not have a family doctor at the time. I was very well taken care of by everyone at the clinic, from the receptionist, to the nurses, phlebotomists, doctor. The facility is always spotless, and this is one of the rare clinics in Toronto that respects your appointment time (no need for you to wait if you booked an appointment).the staff is very friendly and easy to talk to.