Shoppers Drug Mart

I’ve been a customer for many years, get my prescriptions there all the time. The staff are great and very helpful. I don’t like the telephone messaging system. It takes too long to get to speak to a pharmacist or customer service.

Great service. Always treat you like a human and not like a nuisance. They are all very kind and will take the time to answer any questions or concerns. Well deserved 5/5 stars.

Good people and very professional.

Old and ugly looking on the outside, litter all around the place. Very small store and poor selection of products. Worse Shoppers I've ever seen!

We are new to the area from Calgary. Today will be my last visit here. We will buy our prescriptions elsewhere. The main reason is my dealing with the front staff lady. Black curly hair and glasses. She was ignorant. I was standing there. She knew I was there. No big deal as I seen she was not doing much. Says I’ll be with you soon. So I turned back and was going to look at some stuff 10 feet away on the shelf. She raise her voice a bit and says no stand here. Then goes on to ask me if I have anything else I need to do. I said no. She said why don’t you go for lunch. This will be a hour. They did not even look really busy. Lots of staff. Then asks why my name on my coat had a M missing in my first name. Wanted an explanation. Overall I found her very displeasing and non accommodating. You are the first point of contact at the pharmacy desk. Be better! Another note my wife had called a few days back to see if we could get a prescription sent to St John’s where I was working. 6 times until she reached someone. In this day and age with all of our retail choices, stores should treat spending customers with kindness and respect. It’s been 2 hours and I’m still bothered. I wanted to share this experience.

Reallyyyyyy have a bad time dealing with this place. From not having Rx's for me (type 1 diabetic) and having to wait a day or two (not hard to figure out the monthly requirements for insulin stock seeing how all type 1 diabetic patients need to restock on the same amount each month without fail..) to waiting what I call obscene amounts of time (20-60mins for an already called in Rx. It's even occurred when I called in one day ahead in attempts to avoid that problem) my latest issue was a discrepancy with what I've been charged in the past for my insulin and what they charged me this time. Apparently previous month's charges were overridden at the cash register to a lower price. Not sure why it couldn't be done again. No explanation given. During the discussion I had asked to see my Rx history and it wasn't even listed in their system that I had paid a lesser amount. It's a computerized age so that boggles my mind that a complete breakdown of actual payments can't be tracked. I have more words and more gripes, but I'm unwilling to waste my time..shoppers is responsible for enough of my time wasted. I'm willing to speak to anyone regarding this if they have questions of comments. My name is Leon Chubbs in case you can't see it attached to this post.None of this would be a problem if I didn't have a life threatening disease..but, I do, and I accept nobody's interference regarding my health. Ive had to visit the emergency thanks to actions of shopper's drug Mart in Carbonear, so I consider this interference"If this saves a type 1 diabetic from experiencing ANY of what I have than this post was indeed worth every second it took from my life.Can't give 0 stars

Update your phone number, couldn't get ahold of pharmacist, only option takes me back to beginning

Great selection and service

The pharmacy is a very helpful place! They were so helpful with transferring my info from when I moved