Pratts Wholesale & Food Service LTD

Fastest reffer unload I've ever had. Thank you.

Terrible!!! I just can't believe they are still surviving in this industry for this long. Everything is just so slow (not accepting any kind of credit cards/master cards, still using cheque on almost all transactions. Are we still living in 2000?) and information isn't consistent between each person I talked to. ALWAYS check the expired date of your products as they are FREQUENTLY ship you expired products. Sorry but never again!

Holiday notification system is horrendous. We keep missing order days that are bumped up a day due to poor communication. Its hard enough to run a business during covid but this is not a weather concern but a management concern that has been brought up a few times with our sales rep and has not been rectified. I am extremely close to cancelling our tobacco orders through this company and going straight to the manufacturers. RBH puts a memo directly on their order site and you have to read it before ordering anything, so why has this not been done? There is plenty of ways to address this issue and its not being addressed. 0/5 stars on holiday notifications.

I have been dealing with Pratt's going on 4 years now! I have zero complaints. Pricing, products, sales reps and deliveries all great with this company. I would recommend you to any business. I love that you are Canadian owned and your Smiths products are our favorite keep up the great work! Hope to have many more years of business with you.

Super lovely receiving staffIn and out within 30 minutes

If you are a small business pratts are the worst place to buy food and they will over charge you many ways which you dont even expect. For The notice of current customers please try to cross check your invoices every time, they even make you pay 50 dollars for their delivery even if you order for 2k and when you point out that they will make stories to cover it up and never pay you back.Please be carefull.

Poor Wholesalers. They have some greedy agents working. Was doing business with them for 4 years and now they are saying they can not do pick ups. Looks like they don't appreciate the Business or know how to take care of their clients. Disappointed

Superior to the competition.Great pricing and flexible delivery schedule is good, but it's the friendly Saskatchewan style customer service that sets Pratts out above the rest.

Nice people to deal with. But was send out because of not wearing a mask. Anybody coming in was suppose to wear a mask. But none of the staff wore a mask. Strange. If you want people to wear masks wear one too.. don't feel like go there again. Sorry.