Donato Salon - Yorkdale

I booked an appointment a month ago, confirmed it yesterday. One hour before the appointment when I am driving toward the salon they called to cancel the appointment. Completely undependable service for busy professionals.

Loved my up-do! Can’t complain about anything really except I was charged for 1 hour treatment that I was told would include wash. When they didn’t wash and the whole process took 30 min I expected to be charged less than 100$, but alas I did not complain. I was in a hurry to get everything done at yorkdale or else I would have gone somewhere else and paid less.

I had an amazing experience at Donato salon. I got my hair cut and blonde balayage. It was an affordable price and looks amazing.

I had a TERRIBLE, FRUSTRATING, and INEXCUSABLY BAD experience. I went in for a haircut and the stylist did not listen to my request for “long layers” despite me physically showing her how I wanted my hair cut. Instead, she chopped off the front of my hair, told me it would take time to get used to my new style, and then I asked her to not cut anymore because I was afraid she would hack off more of my hair - despite me just wanting a trim and light layers. I can’t event put it into a ponytail which makes me look unprofessional at work, inconvenienced at the gym, and most importantly is NOT what I asked for!I am very frustrated that I went to what is advertised as a top salon with excellent stylists, and had a horrible and inexcusable experience. My hair will take at least eight months to regrow. I cannot believe they can charge 75-120$ for such terrible service.I tried having the manager contact me, but have yet to hear back from them... this doesn’t surprise me.Don’t go here - unless you want a surprise hair cut.

I was very exited to go to this salon to have my hair done.. I though that was a place with professional people. I was wrong. The girl fried my hair!! She leave my hair extremely damaged!!. I went back to the salon cause they promised me fix my hair...and I believed them.. I though that they will fix it, but again I WAS WRONG, the same lady leaved my hair even worst. When I told her that my hair was totally damage and that the treatment" didn't save my hair

While the haircut was what I wanted, a little shorter than expected but it will grow back - it was the side comments that made this a bad experience.Between sighing with the tangles in my hair, critique about my posture and not having a normal person" ability to hold my chin level to the floor

Haircut Experience at Donato Salon with Sergio.Sergio consistently demonstrates exceptional skill and expertise in his craft, consistently delivering unparalleled service and results. I have had the pleasure of engaging his services for the past year, on three separate occasions, specifically for women's haircuts. Throughout this time, Sergio has consistently exhibited an unwavering level of attentiveness, patience, and friendliness, creating an atmosphere that is both comfortable and inviting.What truly sets Sergio apart is his remarkable commitment to going above and beyond for his clients. He consistently goes the extra mile to ensure that every aspect of the experience exceeds expectations. Whether it is taking the time to thoroughly understand each client's unique preferences and desired outcomes or providing insightful suggestions and advice tailored to individual needs, Sergio's dedication to delivering the highest level of customer satisfaction is truly commendable.Moreover, Sergio's professionalism and attention to detail are second to none. He possesses an exceptional eye for precision and artistry, ensuring that each haircut is executed with meticulous care and precision. His expertise in the latest trends and techniques within the realm of women's hairstyles allows him to deliver results that are not only visually stunning but also tailored to suit the individual's features and personal style.In addition to his technical proficiency, Sergio's warm and personable nature creates an environment of genuine connection and trust. He takes the time to engage with clients, actively listening to their desires and concerns, fostering open communication, and building strong relationships. This personalized approach ensures that each client feels valued and understood, enhancing the overall experience.Overall, Sergio's unwavering commitment to excellence, coupled with his remarkable skills, genuine demeanor, and dedication to providing exceptional customer service, make him a true standout in his field. It is without hesitation that I wholeheartedly recommend Sergio for anyone seeking a superior women's haircut experience here at Donato Salon.

Best balayage and colourist experience EVER!! Love my hair so much. Saida knew EXACTLY what I wanted and did it so perfectly and effortlessly. Will 100% go back when I need my colour updated again. Highly recommend. Book her now!!!

Listen I got bored during lockdown and decided to go red when I had literally no business doing so. Shout out to Tiff for not only fixing my mistake(s) (*there was a lot happening lets say that) but also understanding my dream of achieving absolute red/orange vibrancy.Also thanks to Vince my hair not only looks amazing straight but she also dries curly WITH EASE.All in all a magical experience was had. Really appreciated the offer of disposable mask(s) (I went through two - again a lot was happening) so that my reusable cloth one didn't get stripped of colour like my head.

This review is for the hairstylist I had on a particular occasion and not for the salon as I always come here and have a good experience with my regular hair stylist. I came in just for a simple hairstyling appointment with a different stylist and the experience left me feeling uncomfortable and annoyed. The stylist kept asking me why I was wearing a mask and it was very intrusive and unprofessional. It made me feel very uncomfortable as it’s no one’s business whether or not I choose to wear a mask or not especially during these times. He kept finding a way to ask about it and insinuate that maybe I had Covid, which was very irritating. No professional in any field should make their clients feel uncomfortable like this. I will not be going to this particular stylist again.