BOLGATTI FURNITURE

It was an easy purchase / delivery. However the couch is incredibly uncomfortable. It feels sunken in on the sides and it’s rock hard in the middle. Poor quality couch

Not sure what some of these other reviews are talking about... my experience with Bolgatti Furniture was highly commendable - and I will explain why.Their prices were much cheaper than what I would see from other stores, who are ironically using the same pictures as Bolgatti. The salesperson who dealt with me, Tovin (more on him later!), explained that they were providing wholesale prices to the public as a result of COVID affecting people's income. However, I wasn't pushed, rushed, or coerced into buying anything - I was able to take my time, and eventually decided to buy a grey fabric click-clack sofa for 399 plus tax and 80 delivery, for a total of 530 (I've included its image from the ad for reference).The delivery to my townhouse in the downtown area was very smooth and easy - their delivery driver was capable, friendly, and worked very efficiently to bring the set inside (which was packed in compact boxes).I ran into a speed-bump when assembling the legs on the set, as it was hard to screw the legs on. I messaged Tovin about this, who responded immediately. He explained that the wooden base of this set is thicker than other sets, which adds to the stability and rigidity of the set's structure. He suggested to use a drill to screw it on, or he would send an independent assembly team for a cost of $40 (they charged him $60, but he kindly paid $20 out of his own pocket). The assembly team arrived the next day and put it all together in 20 minutes flat! I thanked Tovin for his help, and have been enjoying the set ever since.Overall, please don't let any negatively-biased reviews from uneducated and ignorant people affect your perception of this business. The positive reviewers would all agree with me on how I feel about this place, which I will be returning to in the future! The staff are helpful, honest, and serve an atmosphere that works towards making you feel at home. And even when I did have a problem, they were quick to take care of me as a customer. My personal recommendation would be to ask for Tovin to help you, as he clearly has some kind of professional customer service experience. Will definitely be back for more!

I will recommend this store to everyone, one of the best furniture shop I have ever seen, nice collections. Amazing price compare to other furniture stores. Delivery on time. Staff was super friendly and very polite.

Fantastic deals! A little hidden gem in Black Creek. Jacob got me a great deal on a sectional; it’s comfy and the price was just right. Will be returning for a new mattress. Absolutely worth the trip, ask for Jacob: he’s good people.

Bolgatti is a top-notch furniture store with a fantastic selection of high-quality pieces. The staff is friendly, knowledgeable, and provides excellent customer service. The showroom is well-organized, and the delivery process is seamless. Great value for the price. Highly recommended for all your furniture needs!

Had a very bad experience buying dining table from this store. Saw the ad on the marketplace and I ordered. Within 6 months all chairs leather was damage and seats were out of the chair. Quality is very bad it’s like show piece not for use. I am kindly requesting a replacement or a repair.

Horrible customer service ! Do not trust their furniture quality. SCAM ALERT. GO WASTE YOUR MONEY IF YOU WANT TO WASTE IT.

If I had know earlier would never have gone here at all. Bought a Sofabed from them a couple of days back. On getting it home found it to be damaged. Asked them to change it but they started asking for delivery charges (should not be borne by me for no fault of mine). Later took it to the store to change myself only and the people were very rude, to the extent they asked me to wait outside in the rain and did not allow me to enter the store (as if I was some thief). Also I was expected to walk in to their store with a smile and great them (being the customer) while they could behave the way they wanted (extremely rude set of people).These guys have absolutely no sense of doing business and an extremely rude set of guys owning the store for sure.Also they had the audacity to blame me for the damage and compare themselves to stores like Walmart but when I compared them to a big store they just refused to listen and started talking rudely and in a raised voice.PLEASE PLEASE DON’T BUY ANYTHING FROM THESE GUYS!!

I am very happy with the purchase I made from this store. There was a problem with set up (we tried to do it ourselves). They immediately sent someone to fix the problem. I have recommended them to friends. Service is key and they are courteous and reliable.

Great delivery service, came on time and the sofa looks great! They even put ot together for you for a small fee! Definitely worth checking out this place if you're in the market for some new home furnishings!