Fuzzy Peach Wax and Beauty Bar

Great salon! I've been going here for around a year now. Really amazing smelling scrubs come with certain mani's and pedi's. Staff are amazing, and the experience of getting services done here is really relaxing. I've never had my manicure chip too soon when getting it done here, as I have with other salons. The only thing I have taken a star off for is that their prices have increased and certain discounts have been taken away such as the student discount.

Emma did a great job waxing & shaping my eyebrows. I left thinking nobody had ever spent that much time waxing them. They looked so even & perfect!

HIGHLY recommend Fuzzy Peach! Took my 14 month old in to get her ear pierced. The ladies were amazing. They were quick and clean. My girl didn't even cry. Less than a week later my daughter lost an earring. I called the salon and they got us in right away to re-pierce the ear. Romaine was fantastic to re-pierce the ear. They are great with children!Thank you ladies!

Amazing place and staff! Emma was a gem to deal with, very kind and personable! No double dipping in the wax, and she explained everything to me thoroughly! I will definitely recommend and will book again. The prices are also extremely fair!

Update: Removed personally identifiable namesIntroduction:This report serves to provide a formal review of the waxing service provided by Fuzzy Peach, as experienced by a customer's friend, Miss Anonymous. The review focuses on the level of service provided by the shop Manager/Owner and provides recommendations for improving the customer experience.Service Review:The customer's friend received a waxing service from the Beauty Therapist/Esthetician, which was then reviewed by the shop Owner/Manager. During the review, The Owner/Manager plucked more of the customer's friend's eyebrows, resulting in an asymmetrical shape. Despite the customer's friend expressing dissatisfaction with the result, They then failed to acknowledge the issue and even laughed off her concerns. This lack of empathy and failure to take ownership of the mistake demonstrates poor customer service.Recommendations:It is recommended that Fuzzy Peach take steps to improve its customer resolution skills, particularly in regard to handling customer complaints. This may involve training staff members in empathy and active listening, as well as providing clear next steps and exploring solutions. Additionally, it is suggested that Fuzzy Peach establish a feedback mechanism to monitor customer satisfaction and take corrective action where necessary.Conclusion:Based on the experience of the customer's friend, Fuzzy Peach's level of service falls below the expected standards. The poor handling of the complaint by the Manager/Owner, suggests improvements are needed in the business's customer resolution skills. As such, it is not recommended that customers patronize Fuzzy Peach until such improvements have been made.

My daughter turns 13 this month and asked for an eyebrow wax and ear piercings for her bday. Her experience was really great here. They were kind and explained everything. They showed her which earrings to get and helped her pick out some really nice ones and helped her out when she got a bit woozy from the after shock of one of her piercings. She left very happy! Thanks so much

I got my nose pierced here and the staff was lovely, but the jewelry wasn’t appropriate. They pierced me with a 20 gauge nose bone stud (a piercing gun was used) that wasn’t long enough, I had to go to a tattoo/piercing shop to get it fixed with a longer, 18 gauge thread less stud.

They pierced my daughters ears and did an amazing job :) took their time to make sure they were even, explained everything she was doing and the aftercare! Also she got to choose to use numbing cream!! It was a great service!

My mother and I received gift certificates for facials from my cousin in Calgary. Our appointments were on May 15. Mine was for 10 and then my mothers right after. I looked at my watch when I got on the bed in the room. It was 10:07. I waited about five minutes until the girl came in. I was done and back out front at 10:50. My moms was from 11:00-12:00. She got the full hour.I called about this on May 19. Unfortunately no one seems to want to call me back, I left a message and then I called and was told the woman that deals with this is in at noon. Still waiting for a call. I wasn’t nasty or mean, I just asked what happened. I’ll try one more time. If I don’t get a response I know I’ll never recommend them to anyone