Pet Valu

Have a great selection of dog treats and happy we can get raw food from them.

I visit this store pretty regularly picking up food, toys, leashes/collars or just whatever else I need. I have never had any issues, I have always been greeted with A warm welcome and a smile when entering the store. they have been very nice and very helpful with any questions that I have had. I continue to go back because it is so convenient (everything I need in one place) and just a nice environment overall!

EXCELLENT quality cat food. All my cats have been well fed with the Perfomatrin Ultra cat food. Both wet and dry. My vet likes the food too. Also have a selection of wonderful cat beds, dishes, toys, etc. The mice in the photo are among my cats favourite toys. The staff are also very friendly and knowledgeable about the products that they sell. Highly recommend them!

Stopped into this location this morning and had a great conversation with one of the employees. We recently adopted a rescue and had been provided with a complimentary bag of high-end expensive dog food. The employee that we spoke with was very knowledgable concerning ingredients and the impact diet would have on our little pup. We ended up switching to a grain-free Canadian made brand that was for more inline with what we wanted for our little pup. Very thankful that the staff at this location are more in tune with health than profits. Will most certainly be back!

Not my usual Pet Valu, but a staple stop for my summertime visits.I had brought my pup here for a much overdue bath. With her being an Australian Shepard the bath + blow dry process isn’t exactly a quick visit.The workers - who I don’t recall the names of - were so incredibly friendly and understanding despite the chaos that ensured during my dogs bath. While she cried bloody murder they were as helpful as can be.Thank you for allowing me to bring my monster into your store, she looks amazing now!If you’re ever looking to bring your dog in for a bath, it’s $12! They supply towels, an apron, three types of shampoo, and three types of detangling spray that customers are welcome to use.Highly recommend stopping by if your home shower doesn’t cut it.

It's always a great time when here getting my fur babies food. Workers are willing to help when I have questions and always have a smile.

Don’t waste your time. I went in quick to find dog poop bags. Two people working and two customers in store. Saw they were busy and looked for them myself but I was obviously unsure where they were. After circling the a few times I patiently waited my turn in line. After standing in line for 5 minutes I was told they were behind the dog food. One lady talking to another customer about pics on her phone- not doing her job. Found the dog bags myself. Waited in line for another 5 minutes. Other lady still talking to same customer showing pics on phone. She clearly saw me. Finally just left and didnt buy anything. The worst customer service I hace ever experienced.

Just returned from our first dog washing experience at the Owen Sound location. The owner, Norm, was extremely helpful in getting our Great Dane “puppy” (120 lb) into the washing station and explained the “how to’s”. A very positive experience for all! Highly recommend this location based on our positive experience.

Great service friendly staff good prices a must go to shop