Costco Wholesale

I don't shop here much as my wife does.I ran into a few unfriendly staff that were not much help.However, I did manage to find one.I bought a fridge, I needed a hand loading it. They told me to wait, after several minutes waiting and someone came, a new customer who had just showed up and they went to them first and said someone else would be with me.It was clear I was there first, when I said I was there first, politely, the staff member and the customer both looked at me with a blank look and just kept walking.After waiting several more minutes, I just decided to load the item by myself. Someone in the parking lot saw me getting ready to lift it and came and gave me a hat thank goodness.There was a gentleman at the propane fill who was extremely unpleasant to deal with.It's about a 40 to 45 minute drive home which is my fault, not Costco's. I got home and the fridge was completely damaged.I drove 40 minutes back to exchange it, there was no management of the return line. People were trying to cut me in line left right and center, but I managed to just tell people I was there first.The exchange went smooth other than the fact that they had to return my money and then I had to go now wait in an extremely long lineup, which was very inconvenient.There were no carts to be found, after several minutes I found one. I made my way back to the truck where I experience the exact same loading problem as before. Except finally I told somebody firmly that I needed a hand to lift this item.I also had an odd interaction with the manager at one point, but I don't need to go into detail about that. I'll just leave it at. It was very strange.

Needs a better parking lot. Always a zoo getting in and out of here. Also wish costco would eliminate the people who receipt check you upon leaving. You already get checked if you have a card before entering and you have to scan it at the cashier, so there is no point in having a THIRD person check to see if I have a membership. It would increase the flow of traffic at this already atrociously busy spot.

Great Bulk store. Costco has so much under one roof. They sell electronics, clothes, bulk food(of course), have a hearing center and a vision center, bulk prices are cheap and they have a popular food stall that sells their well known affordable hotdogs and some slices of pizza and fries. Also Lots of good food items you can't get anywhere else.

Many weekly/monthly sale items and unique items. Some items are not regularly stocked so if you see something buy it because it may not be there the next time you go. Return policy is very good.

I originally had some issues with Costco staff members during COVID times at Regent location. Now days current staff they have is quite humorous and well trained and have courtesy for their customers. Well keep up with the good work.

This store has huge parking area and gas station at the front. But remains always busy.

Today Costko on Regent just struck. We wanted to buy 1 pack of muffins, but the seller said that we should buy a minimum of 3 packs. They asked the seller to show this rule, but it was not written anywhere. And there was only one package on display. They asked to call the manager. When the administrator came, he said that they had established such a rule and were not obliged to inform the buyers about it. Every day the attitude of this store to customers is getting worse and worse. Now I am sure that I will not renew my membership for the next year.

The Optical People are the nicest, most generous people out there.They fixed my glasses, even though I didn't buy them there. Completely free.Amazing customer service, always helpful.

it was awful!!!! we had an appointment to change the tires. we warned that we would be with a child. we were told that it would take no more than an hour and a half. we waited for three hours!!!!!. we were not able to call a taxi so that my child and I could go home because the car seat was inside the car. this is the worst service I have ever encountered in my life. all the lions had to wait for more than two hours. although with Canadian courtesy they promised to do everything in an hour. we will never use costco tires again.