U-Haul Moving & Storage of Aldershot

I’m helping a single mother move and during the move shes told she has to rush back the truck because they double booked it as she needed a few more hours to complete. Never have I seen anything like this at any uhaul locations. Better off going to Stoney creek location on Barton street.

I had a fantastic experience with U-Haul for my trailer rental! The staff was incredibly friendly, helpful, and knowledgeable. They made the process seamless and stress-free. I highly recommend U-Haul for their exceptional service. Five stars all the way!

I recently had an experience with this business that left my female cousin and me feeling quite disappointed. She had arranged to rent a truck from them, but when we arrived to pick it up, we found that they had double-booked the same vehicle. This meant that we were rushed through the rental process and not given the attention we needed to feel comfortable with the arrangement.To make matters worse, we were told that if someone else booked the truck we had originally reserved, we would be offered an alternative vehicle. Unfortunately, this never happened, and my cousin ended up having to bring the truck back without even using it.Overall, I found this location to be lacking in professionalism and integrity. They did not seem to have the same level of service that I have come to expect from other businesses in the area, and I would not recommend them to others.

This was a great experience, staff was super nice. My truck was ready. Even tho I was an hour early for pickup. I heard them serving the customer before me about blanket bundle where to grab them and the attendee thought I had forgot and actually ran after me concerned. Super rare to see that these days.Brought it back and they took care of everything.Went absolutely seamless. 5/5. Also top marks for the gentlemen who served me. I hope the person who owns and manages this location reads this.

We booked storage following our long distance move from BC. When we arrived we were told there were no units. We had to go to a competitor (thanks Smart Store) to get a unit then return the truck. I called the following day to ask what happened to our reservation. I was told they don't have one under my name. That's funny because the email from Uhaul clearly confirms it.I won't even get into the poor state of the truck. So disappointed. We have used Uhaul a dozen times in the last 10 years for both trucks and storage but we won't be making that mistake again.

Terrible service, rented a pickup waited 20 min even though I pre-registered online. unable to find the correct keys, truck smelled like an ashtray and disgustly dirty interior, waited another 15min to get another truck that wasn't filthy. Not pleasant or friendly service at all..

Your agent Emmanuel was most helpful. The truck we got was brand new and was exactly what we needed for the job.

Use the online app to make your reservation faster.All the info is there.Quick and easy process.

Their after hours return vehicle app didn't work and so, although I returned it on time in proper condition I was overcharged.

Good selection.Jammed me for $50 in fuel!!!Can you see the fuel level difference?Let's think about this.....You rent a truck at the fuel start level....UHAUL DOESN'T ADD FUEL!!The next person rents at A NEW LEVEL!!