Cross Roads Obstetrics & Gynaecology

Dr. Jenise Yue was the worst doctor I have seen in my life and she does not even deserve one star. She was extremely disrespectful and unprofessional during the appointment. My mom was referred to her as our family doctor had a suspicion that she might have uterine fibroids and in the worse case endometrial cancer. I accompanied my mom to the appointment and Dr. Yue was very rude towards my mom during the appointment, she asked my mom why she was staying in Canada and why didn’t she go back to China because her English was limited. My mom felt offended and it is 100% disrespectful to ask such questions. She also made my mom looked like a paranoid person when she commented that the biopsy was not necessary as the possibility of it being endometrial cancer was low and “some people are just being paranoid when there is actually nothing serious”. She was also very unprofessional during the collection procedure. Endometrial biopsy specimen collection was very uncomfortable and my mom underwent the procedure twice simply because Dr. Yue put the wrong label on the collection container and she did not even apologize to my mom for her mistake. Her work ethic is questionable and no one should be given the rights to be this disrespectful.

I visited Dr. Hima Bindu Yarlagadda in this clinic. She is not knowledgeable. I had a bad experience with her!

The appointment was confirmed via text. I did not have to wait long (15-20 minutes?) and the receptionist (with purple hair) cheerfully lent me a mask, as I had lost mine on the way to the clinic. I recommend making your appointment for the morning, as you will have less wait time.Dr. Lalani was very warm, friendly and professional. He introduced himself, set me at ease with his confident and thorough approach. All-round good experience. :)

I was a patient of Dr. Gamache for few years, and i was so dependent on our phone visits since I got menopause. She dropped me out of her list without even letting me know. No explanation, no referral for other doctor, absolutely nothing. Her receptionist also had no clue why she did this to me. It’s few months I’m suffering from an infection which hasn’t gone away with the medication my family doctor prescribed. He had to refer me to another gynecologist and the waiting time is up to 6 months, and I’m in pain and agony.Thanks to Dr. Gamache and the whole clinic for caring about patients! You are just irresponsible, unprofessional and simply awful.

I have been lied to, gaslit and mistreated by this clinic. Never ever go here if you can. I would give zero stars if I could.

Worst office staff ever! My daughter eas referred there for an important check up and they called to confirm the appointment. It went to voicemail so they left a vm.I called back and CONFIRMED that we would be coming. When we got there, all the way from Richmond, and having picked up the kids early from school, they told me the appointment had been canceled because I had not confirmed. Seriously?!! I had called and confirmed! And why would I come all the way otherwise?!! And if they HAD cancelled it, why hadn’t they called to LET ME KNOW it was cancelled?!!! I was livid! Then they have the nerve to offer me an appointment for next week. I was completely flabbergasted by the stupidity of the matter. They had wasted mine and my kids’ time, gas and money and they expect us to return?! Worst clinic ever!!!

Dr Yam is an excellent doctor. She made me feel very comfortable during the biopsy. The procedure was not very uncomfortable because of her excellent bedside manner.

Had an appointment today with Dr. Hima Bindu Yarlagadda for an IUD insertion and it was wonderful! Dr. Yaagadda was incredibly nice and made the process as smooth as possible. From all the horror stories I’ve heard about IUD insertions I was super scared about the pain and tried to mentally prepare myself for the worst scenarios. But the whole thing was pretty painless and Dr Yaagadda made sure to ask how I was doing along the way. The staff were lovely as well, helping to answer questions and give guidance when needed! Walked out super happy with my whole experience!

Very bad treatment, the staff very bad? They are never helpful, very rude, never care about patients, even when we need to call them, they never answer, just let you wait long time

Have seen Dr. Van Schalkwyk for both of my pregnancies, and find her knowledgeable and approachable. For a busy clinic there are wait times for first appointments, but that is normal in public healthcare. Follow-up appointments are timely and easy to book. Daysy at the front desk is always amazing, caring, clear, and organized.