Shoppers Drug Mart

Erica in the post office is amazing! Helpful and positive. I just had a terrible experience at the Woodbine and 16th post office. Need to get Erica out there to train staff.

Great place to buy pharmacy products. Like any other location, they have a beauty section and the Canada Post location in the back.

Stopped by to pick up my prescription that my GP faxed over a couple of days ago (so it should be ready) - I even called the pharmacy earlier to confirm whether they received it or not.The pharmacy assistant Jason told me that there wasn’t anything on record. Which is fine but I simply asked if there was anywhere else to be checked for it since I had confirmation that it was faxed and received. He laughed at me while saying “I don’t know what you want me to do, do you want a business card?” Absolutely ridiculous customer service, it is not okay to laugh at your customers regardless of the situation.. I’m having my office refax it to a different pharmacy.. been using this place for years, don’t know what happened with their service.

This employee needs to be fired, your company needs to provide staff training. Repost: My friend was robbed this morning at the Shopper Drug Mart at 1070 Major Mackenzie Dr E, Richmond Hill, ON L4S 1P3. She was checking her lotto tickets at the kiosk when two young men came up behind her, jostled her and pushed her and took her purse.When she reported it to the cashier, he refused to call the police. Told her she was was either a liar or imagining things and just misplaced it somewhere in the store. told her to look around the store for it.. it should be mentioned that the cashier had a clear sightline to where she was robbed.By the time she got home and called her bank and credit card companies to report the theft, the thieves had already stolen $700 by using the tap feature at Wal-mart and other stores in the plaza. It could have been worse: they tried to use her bank card at the ATM at BMO but they couldn't figure out her PIN.Being robbed was bad enough but being disrespected by the store staff is an even greater concern.Be very careful at that plaza at Major Mac and Bayview and consider disabling tap payments on your cards

I felt sorry for the cashier, an old lady who didn't make much sense was asking him questions he couldn't answer and scolding him. Gave him a dollar tip.

Came here for COVID vaccine. Booked 1 week in advanced via phone call, took me 2 calls to finally have someone pick up the phone. They provide Pfizer vaccine at this location, no other type (at the time I called).Later on, due to some personally circumstances, I need to reschedule my appointment and the staff are helpful with rebook me next week.Upon arrival, I was asked to fill out a form. The form was a photocopy version and a lot of lines are pretty blurry, so I missed filling out one field. Staff pointed out to me and I filled it in.Although the form has asked questions such as have you been travelled out of country in the last 14 days"

One of the pharmacies assistant called Jason was extremely rude and unprofessional. I tried to book my second HPV dose here, he was so rude to me and said he cannot guarantee to book an appointment for me. And at this time, his manager said they can do this and I got book it successfully. Hey Jason, if you don’t understand the working schedule and what kind of appointments you could do, why are you still working here? If you are not satisfied with your working, go somewhere else. I don’t want to see you in this pharmacy ever again!!!!!Certainly, I have called Shoppers to make a claim of this person. I treated people politely and I expect the same. Other stuff in this pharmacy are very nice and they don’t deserve to work with such a guy like JASON.

I do not like to write poor reviews but the pharmacist there was extremely rude to me!The phone system told me that flu shots were available for walk-in only and I stayed on hold for over a half hour waiting to speak to someone to confirm this and find out if they had the high dose for my parents. Eventually I had to hang up and my mom walked over and it turns out they didn’t have it. I went the next day because they had told her there were just regular flu shots and the pharmacist was just flat out rude. It turns out they only do appointments, which is fine but I feel like the situation could have been handled better.

I've been using this pharmacy regularly for at least five years. My doctor recently moved his practice, and out of convenience, I will no longer be filling my prescriptions here. The owner, Beth McMullen, is a great pharmacist. She's clear, patient, friendly, and thorough. The staff have generally been helpful, and I believe it is the result of a good pharmacy owner.

Folks at this location are amazing! I have been coming to this location since it opened and have always been served with a smile. All the pharmacists there are knowledgeable and super friendly. All front store and post office staff are very nice and always ready to help. Highly recommend!!