Pickering Performance Tire & Auto Centre

I saw the great reviews and decided to complete a wheel alignment for my two vehicles. As I was parking my summer car in the garage, I was looking to perform a tires swap + rotation as well as an oil change.I had two issues which has led me to write this review:1. I booked an appointment for a SATURDAY to have a wheel alignment done for both vehicles (one vehicle per Saturday as the Tesla takes a lot longer to adjust). I booked the appointment several weeks in advance. A day before my appointment, I decided to call to verify what time I should be bringing in the vehicle and whether I could drop it off a bit earlier. I had advised the representative at this time that I had a fleet card and would be making payment with it. To my surprise, I was advised I did not have an appointment booked and that they do not perform wheel alignments on a Saturday. How did a representative book in an appointment for not one but two vehicles weeks prior?2. I said fine - mistakes happen. Clearly the representative was either new or my appointment got mixed up. I rebooked the appointment for a weekday And took the day off as they close at 5:30 PM and their final wheel alignment is scheduled for 3:30 PM. As I get into the office on the morning of my appointment, I was advised by the same representative that had booked my appointment the second time around, that the machine for processing fleet card payments has been down since the previous day. You could imagine my frustration as I heard of this news. If the systems were down I should have been advised prior to my appointment so I could have made arrangements accordingly.All in all I had a really bad experience at this place of business and I wouldn’t suggest this place to my company or anyone personally. They clearly do not know how to run a business, keep clients informed or book appointments for customers.

Steve and his staff did a phenomenal job providing me with new tires for my truck. Great shop and even better staff. Will gladly be getting all my tires there in the future and recommend this shop to anyone and everyone.

Brought my 2018 Rav4 in for a tune up before a big road trip to Arizona.Frank did a great job on getting the car all ready to go, at a fair price.While down south it developed a minor issue.When I came back to Pickering , Frank and the Manager stood behind their work, and made an adjustment to fix the issue.It is very nice to see people who are professional and willing to “make things right”, no hassle, and straight forward and honest.I will be using them from now on, honest and very fair pricing!Highly recommended!

My family has been bringing our cars here for over 15 years. Everyone at Pickering Performance is trustworthy, honest, and upfront. Their workmanship and expertise are always top-notch! We happily refer our family and friends looking for a great mechanic!

I have been taking my cars to Pickering Tire & Auto for several years. They have always been friendly, courteous and professionalRob and Frank are top of the line service managers.They stand behind all the work that they do and cover any warranty issues.If you need reliable and efficient work done on your cars this is the place to go!Wishing all the staff working there, all the best over the holidays!

I recently had the pleasure of visiting Pickering Performance Tire & Auto Centre on two separate occasions, and both experiences were truly exceptional. I cannot praise them enough for their outstanding service, honesty and unmatched customer care.During my first visit, I required a wheel alignment for my vehicle. From the moment I stepped into the shop, the staff greeted me warmly and made me feel at ease. They listened attentively to my concerns and took the time to explain the process involved in the wheel alignment. The technicians showcased their expertise and precision, ensuring that my car's wheels were aligned perfectly. The results were noticeable right away, and I could feel the improvement in my vehicle's handling. The quality of their work left a lasting impression on me.However, it was my second visit to Pickering Performance Tire & Auto Centre that truly exceeded my expectations. I encountered an issue with a strange sound whenever I made turns in my car. Understanding that I had a long-distance trip ahead and was concerned about the car's performance, the staff went above and beyond to accommodate my needs. Even though they initially had no available appointments, they managed to squeeze me in within 24 hours. This level of flexibility and willingness to go the extra mile truly impressed me.Upon arriving at the shop for my appointment, I was greeted with the same warmth and professionalism as my previous visit. The waiting area was comfortable, and the complimentary Wi-Fi allowed me to work while my car was being serviced. Incredibly, after just 30 minutes, I was informed that my car was ready for pickup. The technicians identified and rectified the issue swiftly and efficiently.When it came time to settle the bill, I was pleasantly surprised by the exceptional customer care demonstrated by Rob, the staff member at the counter. As I prepared to pay, he informed me that the repair was considered a minor one and, to my astonishment, they would not be charging me for it. This level of honesty and integrity is truly rare in the automotive service industry, and it further solidified my trust in Pickering Performance Tire & Auto Centre.Having previously experienced an unfortunate situation at an Infiniti" official service centre

Dropped by to inquire about getting my tires changed. I respect scheduling & wasn’t expecting same day service, though would’ve been great. The man at the front desk was very arrogant, unfriendly & borderline hostile, as if asking about any services they offer was a major inconvenience to him.

Had a great experience at Pickering Performance Tire & Auto switching my wheels to winters. The entire team is so helpful, courteous, efficient, honest and professional that I recommend all of you to go and check them out for your service needs. Get your winter service, tire swaps or any vehicle related service done from them.

Great shop, purchased 4 new tires for my van, alignment, and a couple of other items.They did a very precise job with the alignment (vehicle tracks nice and straight down the road) and the tires had a fresh manufacture date. They extracted a bolt for me and repaired my sway bar retainer for a very fair price.Frank is a great guy to deal with and I'd highly recommend Pickering Performance for vehicle maintenance & repair.

Great service! Got my oil pan replaced and the staff were very knowledgeable and friendly. Pricing was very reasonable compared to other shops. Would definitely recommend!