Richelieu EDMONTON
79 Reviews
- Thursday8 AM–4:30 PM
- Friday8 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4:30 PM
- Tuesday8 AM–4:30 PM
- Wednesday8 AM–4:30 PM
About the Business
The market leader in specialty hardware products - Richelieu Hardware |
Contacts
Website
Call Us
+17804554101
15435 131 Ave NW, Edmonton, AB T5V 0A4
Hours
- Thursday8 AM–4:30 PM
- Friday8 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4:30 PM
- Tuesday8 AM–4:30 PM
- Wednesday8 AM–4:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
Recommended Reviews
Critter Knots
21.10.2023
Richelieu EDMONTON
Very helpful to customers with an account. If you don't have an account DO NOT go here. It is a business supply so it does make sense.Very helpful and friendly staff and the showroom and warehouse are always so clean.
Curtis Peterson
06.10.2023
Richelieu EDMONTON
Very poor customer service might be an overstatement. Non-existent is a better discription. I had to give up on going to the front because they are so hard to deal with. Now I order online, but the back staff are just as bad. The only bright side is I only have to deal with half the frustration!
Jessica
17.09.2023
Richelieu EDMONTON
Lady at the front desk ignored us when we walked in and out- her desk is right by the door but she said nothing! The whole time we were there not one staff member offered to assist us or any of the other couple shoppers. Staff are not present to help. Products are massively outdated! The showroom looks huge from the outside but such a let down when you walk in. I can’t understand how businesses like this survive in Edmonton. Come on Edmontonian’s- let’s raise our standards!
Johnny McGoogle
12.09.2023
Richelieu EDMONTON
I’ve dealt with Richelieu for about 15 years. Always had the best of customer service. The ones at the front desk and the ones in the back are the best. Always friendly and efficient. Thanks guys.
Robert Cowie
02.09.2023
Richelieu EDMONTON
A 20 year old cabinet door hinge failed and I sought a replacement.The inside sales guy was amazingly helpful, even though they did not carry the original manufacturer hinges.He pulled out multiple shop manuals and mock ups to identify the correct replacement hinge and fasteners based on the odd ball configuration.I left with 4 sets of their hinges installed easily. Great product with cam adjustable screws.Amazing customer service.
Kristen C
25.07.2023
Richelieu EDMONTON
PJ White's service is AWFUL! We call in our order days in advance and tell them when we are going to come and pick it up. We call an hour or more before we go to pick up and ask them is my order all there?" they say "yes"
John
21.07.2023
Richelieu EDMONTON
I agree with alot of these posts. Horrible customer service, and dont seem to want to close sales with customers. I'm guessing we got there to close to closing time and they wanted to run us out instead of help and run late. I was actually told they are refusing my business and I need to leave the store." For not having a mask on
mike d
21.07.2023
Richelieu EDMONTON
March 2 2022 all provincial mask mandates have ended but this business has its own special health protocols determined by its own special health authorities. Clearly they consider themselves more qualified than our provincial chief officer of health. They are not even qualified to provide decent service or to be polite.
allan jeffrey
21.07.2023
Richelieu EDMONTON
Customer pick up at the warehouse could definitely be more efficient. Give the pick up guy Wheels so He doesn't have to walk the entire warehouse or put the printer and print out closer to the pickup desk so the guy doesn't have to walk back-and-forth
Dan Mackell
12.07.2023
Richelieu EDMONTON
Excellent selection and quality. Unfortunately, service isn't great. Staff seems disinterested in selling anything and nobody is in a rush to get anything done.
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15435 131 Ave NW, Edmonton, AB T5V 0A4
Richelieu EDMONTON