The Ottawa Hospital General Campus Emergency Department

This is for everyone of you in emergency but in particular to Jennifer from the General Hospital Emergency Intake at The General on Tuesday July 4, 2023. You will never know the impact your kindness had on me that day. You could have just as easily taken my info when I came in and had me go back to a seat. Instead you gave me a new sling to comfort me while I waited and gave me medication to relieve the excruciating pain the fractures in my arm were causing.Thank you for making the rest of that day tolerable. I hope this message finds you somehow.

Absolutely absurd waiting times. Staff did not provide any information and it took 8 hours for a doctor to see me.

It was great, today i arrived at 9:10 am, they took my blood and urine,all test has been don, doctor visiting was so satisified, and all my examination has been completed on 11:40 am, today.Thank for all their kind assisstance

Awful experience, the wait time is just horrible and there's nothing they give you to alleviate your pain as you wait. Just wasted 6 hours of my time waiting in pain and ended up leaving without seeing the doctor. How is it normal to leave patients in pain without any pain killer or anything for hours?? No-one comes to a hospital unless they are not well so understand its not a fun ride for patients pop up late at night. We need and deserve solutions.

Been waiting here now since 6 pm, it’s now 3:32am. These wait times make no sense at all. Not one nurse has asked if she needed anything for pain neither.Please government fix our health care system. Cause it’s broken bad, here are the wait times for our night here. 4:37 am still waiting.

10 hours for emergency. I thought people are exaggerating, surely emergency medical care cannot be defered for 10hours! How is this possible in Canada! There's not enough doctors nor other healthcare professionals nor emergency beds to meet this growing population! I wannna know do the corrupt people who runs the country ever visit emergency or just have 24hpur personal physician on call! Shame shame shame!!

These fine folks saved my sons life last weekend . Under so much pressure they managed to keep a smile on their faces and were so patient with everyone. I was so impressed with all that was done and I appreciate to the stars and back the fact that I can hold and speak with my son today . Thank you all for your amazing , amazing hard work :) Linda Burton

Over the last few days, have had some trouble with pressure in my right ear. Couldn't hear on that side at all. So today, Jan.1, 2023, a statutory holiday mind you, l took a chance as to whether there would be a New Year's Day lineup, and so went to Emerg at The General up on Smyth Road in Ottawa. No appointment or nothing. Within a few hours they had hot-water irrigated my right ear, mopped me up and sent me on my way back home. Couldn't believe my luck. Can hear really well now. Those guys at The General run a great shop there. Great people. All pros. Tough to believe all those whiny, negative reviews.

Got me registered quickly. Nurse did the necessary check ups. COVID restrictions strictly followed. A little wait time, but not too bad.

I want to give little advice before I mention my experience. Please everyone who goes to hospital and leave when you have time to give your experience please do so is it will help others who wan to go they don’t face what we have seeing. Now let me start with my experience. I went Tuesday morning around 7am I had broken leg. When they registered me I waited till 12pm I talked same girl who registered when will I be seeing someone to help me. She said I don’t know whatever I just wait again. 4pm new girl was there I ask am I gonna see someone? No answer I called my mom to give bring me food and I left the hospital and came back at 8pm and I asked girl will I be able to see someone? She asked my name and she said after 3 people I I’ll be able. 12am I asked when will I see someone? Doctors are left wait Wednesday 10am I left and came back with no help I just want to civic hospital. I don’t want disrespect the works but honestly 4 girls I saw Tuesday and Wednesday are worse people I have ever see even they don’t give you pain killer or something to help you come you know this is horrible service