A Action Towing and Recovery

I had a terrific experience with Gary De Medeiros after I got into an accident on the QEW. Of course, it was a stressful situation, but Gary made everything so much easier. He assessed the situation, got my vehicle loaded onto the flatbed quickly, drove me out to the OPP collision reporting centre in Mississauga, and then drove me all the way home to Toronto. He went above and beyond by helping me unload all my personal belongings at my house before he headed back with my “write-off” vehicle to their Burlington yard. All the while, he made sure my dog was comfortable. Gary is a real dog lover and we shared pictures and stories of our pups all through the drive! :D I am very grateful for his professionalism, humour, and caring attitude. Thanks, Gary!

horrible service! they try to sound nice and give kind advice at first, but it is a scam. I honestly wasn’t going to write a bad review for this at first, but it just gets worse. they intentionally delayed giving me the insurance release form so they could charge extra per day ($60) on top of the 1k they originally charged for. Not only that, they end my calls disruptively, not answering my questions correctly at all - which wastes more time. They also made me drive an hour to their compound just to tell me it’s an E-form. Absolutely the worst customer service I’ve encountered.

Was rear ended on the highway and left with a vehicle that was unsafe to drive. Gary De Medeiros was the driver who arrived to assist getting my vehicle off the road and to a secured lot. He understands the stresses of these types of events and offered to help in every way possible; water, a snack, calm conversation, etc. He went out of his way to drive me home, an hour away, during rush hour before taking my vehicle (doubling back) to a secured lot. Nothing more to say than Thank You Gary! Very much appreciated. Great service!

I had Gary De Medeiros pick up my car after a wheel came off. He had my vehicle loaded quickly and professionally. His truck was clean and comfortable and he was very polite and friendly during the drive. I would definitely recommend Gary to anyone in need of a quick tow.

I’m a new EA @ United Rentals Fluid Solutions in Toronto. I just want to thank all the A Action drivers during my first 3 months. They were all exceptionally patient and helpful when loading. They always show up in full PPE and are always willing to lend a hand. Thanks to Kevin, Mike, Roland, Francis, Fadi, Raymond and Chris! You guys are top notch.

Overall had a great experience with this companies service. My car broke down on the highway, and Dylan was very helpful and knowledgeable in getting me back up and on the road. If you see truck 193 approaching, you know you’ll have quick and friendly service.

SCAM! I got my car towed by this company after an accident. He seemed very kind at first, offering me advice, and telling me I should take my car to his yard because it’ll be better for me. I ultimately told him no, and told him where to take it but he ended up taking it to his yard despite what me & my boyfriend told him. After that, I went there to sign off my car to my insurance so they could move it from A Actions yard, but for the next week after my insurance tried to pick up my car from this yard, they kept lying to my insurance saying that I did not sign it off yet, that they’re waiting on me still. Turns out they make $70 for every night the car is at their yard so they’re just trying to hold my car hostage as long as possible. They are just selfish people who only care about money, completely disregarding who it effects.

Overall great experience. My tire exploded on the skyway bridge and i had to drive for a while with a destroyed tire so i could get to the shoulder—otherwise i would have just put my spare tire on; so i called for a tow and the disbatcher had a truck out to meet me within 20 minutes. Gary D is the one who picked me up, he was transparent with the price and is a good person overall. His price was reasonable and he definitely knew what he was doing, very professional. Thanks Gary D!

My exhaust was dragging on the ground. Big John came with a flatbed and drove my car to put it on his truck so I wouldn't ruin the underneath more. Super nice fella, very friendly and courteous. Got here relatively quick, and was great to deal with. Thanks Big John"

Many thanks to Jay and Josh for moving my 20ft chicken coop to my new home. When everyone said it “can’t be done” they pulled it off without a hitch and kept it in perfect condition. Both Jay and Josh were very courteous and patient to ensure a job well done and in the safest way possible.Many thanks A Action. I would highly recommend this company.