UC Baby 3D Ultrasound

Great experience at UC Baby's Richmond location; the technician Ying made us feel comfortable and created a welcoming environment during the whole process. Would definitely recommend giving them a try if you are looking for a advanced preview of your little one :) Thanks

Just went for the 3D/4D experience. The technician was really nice and explained the process. My husband and I had such a wonderful experience that we opted for another session in a few more weeks. Highly recommend if you want to have a memorable experience!

We actually live a block away from Hastings location but didn’t have good experience there at previous pregnancy so decided to drive 30 minutes to this location. Emma was super nice, genuine and made this amazing experience magical. Baby was cooperative at 15 weeks so that was helpful but it was definitely memorable experience and we will come back in few weeks to meet our baby again :)

Would give zero star if possible. We drove 150km to do the ultrasound and MAINLY to show our older daughter her sister. When we enter nobody was by the reception. After about 5min some lady came but still speaking I guess chines and not even paying attention on us until we asked. At the moment she saw our daughter,she just told us: Kids are not allowed to be here,go and find babysitting. No sorry,no trying to find solution-absolutely nothing. She told us that this information was sent by msg but we didn't received any- at this point I wouldn't drive 300km trip for nothing. So we just turn and go. Customer service in this place is very poor so absolutely don't recommend this place,specially if you have other child who wants to see the baby.

I went to UC Baby at 21week, 30week, and 31week (because the little one keeps his both feet up on his face so we came back for another shot!) Emma is always welcoming and thoughtful and patient!! She guides through the whole process with her calm and lively voice. Would recommend it to anyone who wants some pictures and interactions with the baby!!

She was so nice, and it was so cool to see our baby model! Great place, and amazing technology to be able to see his face!

We went for a 3D ultrasound on my 27 week, Emma was super nice from the moment we stepped in, she explain everything and try all in her hand to obtain our baby face image, but she wasn't cooperating, she book us for a repeated session on my 30th week and give me some advice to help baby be in a better position, this time we were able to see her face and get some pictures, again baby wasn't that cooperative but Emma did everything in her hand for us to have a nice video and picture of our little one. Will recommend the location for a nice experience.

Emma is the best! She is very patient and professional. Many thanks and highly recommended

My experience here was really poor to say the least. I went for a gender reveal ultrasound and I told the person to please not tell me the results as we are planning a gender reveal party this weekend. I asked her to please send the results to my friend's email. She refused and said she couldn't do that. She insisted on giving me an envelope. I told her to please send my friend an email. Then she took to the room and told me we will figure that later. I told her no because if she couldn't do it this way then it didn't work for me.Then she told me she would solely focus on the gender, didn't even let me see whether the baby was moving or not. This is a pretty expensive thing to get done for it not to last even 2 minutes. I understand it is not a medical or diagnostic ultrasound but how about making the expecting mother feel comfortable and let her see how the baby moves. It only takes 2 minutes. How is it listening to the heartbeat extra charge! It only takes 5 minutes total of your time including seeing the gender.I didn't want or needed pictures or measurements but movement and heartbeat should be a minimum thing when finding out the gender. Really unpleasant experience.Hoping the only thing they did they did it right which is determine the gender .

The technician at the Richmond location was very friendly! She was very patient when the baby's facing was shying away, the whole experience was wonderful!Initially I was told by two different reps over the phone that there is only one location on Hastings in Burnaby, but it turns out that there is a Richmond location, which is just right across from the Richmond Hospital!