Burnaby City Hall

Rude, disrespectful staff working here. Then, when a citizen asks them for their name and position, to file a formal complaint, they will not identify themselves. They claim safety reasons, and will then hang up on you. Where is the accountability for our public officials. Our taxes pay your salaries, you have forgotten whom you work for. Time to over throw these corrupt tyrannical officials (legally of course).

Burnaby City Hall is a very beautiful building with fantastic landscaping and flowers all around. I contacted them about sidewalks and they responded courteously (but delayed) and said that they'll consider it. City Hall contains a café that is open to the public. City Hall consists of several buildings around the property, with many bus routes coming here. It is adjacent to the RCMP building.

Burnaby seemed on track with affordable housing but now in the next few years they will rip down all the affordable rentals in the Metrotown area and replace them with expensive rentals. That will cause even more congestion on Willingdon Ave and near Kingsway. Let alone all the people and businesses it will displace. Seems like Burnaby has decided lower income homes are not necessary in their community. That building around lower income homes isn't worth it but displacement of people is and the needed service cost to remedy the needs of soon to be homeless people is better and more cost effective. Congratulations Burnaby for failing your community.

On two separate occasions Ive called the large item pick up phone line just to clarify a couple questions and was literally yelled at. I’m not a person to complain or give customer service reps a hard time but holy, I’ve never experienced such hostility from a public service employee. Of course, when the operator transferred me to the supervisor named Chris, it went to voicemail and I’m doubtful they’ll follow up.The reviews are correct and the city of Burnaby needs to look into how they are being represented.

May I ask that why city hall does not like to put extra garbage bin in the city?!!! I collected all these trash around my place which is close to bus stop and hanged plastic bag right there for trashing!!! We don't deserve this image because most of us I mean people works hard and pays taxes to have fairly municipal possibilities and facilities!Please use my taxes paid to put garbage bin in the city Thank you

For the past couple years, unresponsive to residents, committed to making Burnaby as difficult as possible to travel or do business in. Just like New Westminster has been for a few decades. Burnaby learned from their neighbours. Mike campaigned based on slowing the rate at which construction projects displace residents. Under him, far more concrete has been pourred, ruining a once beautiful city with concrete and paint. Wrecking Ball Corrigan couldn't even come close to the demoviction rate under the firefighter. Deeply regret supporting him.

This review is for the staff of the building department, particularly one of the plan checkers - Manny.I have had the honour of working with Manny S. one of the long-time plan checkers at the City of Burnaby. I deal with city plan checkers regularly across various municipalities, but Manny has been the most kind, responsive, and detail-oriented plan checker I have ever had the honour of working with.He has saved our hides countless times! Thanks Manny! Thanks to the city for hiring great people.

This year's property tax payment is a tough one.Despite the modest property tax rate increase of 1.75% because of the assessed value still went up last year and other things getting more expensive (school tax, TransLink etc.) the total amount of property tax went up 30.2% compared to last year.For seniors and covid-19 impacted folks difficult to handle.

I think one of the reason that I love to stay in Burnaby is that the city hall staff are so kind and efficient!