Rinox Inc

Amazing service and beautiful products. Rinox made my project an incredible experience! Highly recommend to everyone!

My name is Adam I'm a contractor located in NJ.I have reached out to RINOX for help because the place where I got the pavers wasn't helping me as I would expect.After my chat with Rinox team,I've been given right away contact to rep in my area. I've calledDave and explained my situation, basically I've said I made a mistake and broke couple of pavers (nothing wrong with the product all my fault),Dave said that he appreciate me being honest and said he will get me help to solve my problem.So from this point everything went quickly and Dave arranged for me to pick up the pieces at no cost to me!!I would be very happy to pay for it because was my fault they broke, and yet I was given them for free and even got few extra!!Just to summarize, I was feeling like the service by the RINOX team, the rep Dave,and his professional upproch, quick response and the help I've received,was more then I could expect!.This is the service every company should be looking up to!!!Thank you very much Fave and RINOX!!!!for you customer care!!Happy RINOXNj Contractor Adam Moszczynski

Super service

Great customer service to solve our issue!!

Great product, service and staff! Lot’s of different choices with competitive pricing. Would choose again for any future projects.

The quality is great, lots of attention to detail when planning our project. Quick follow up to all of our questions. Really knowledgeable team, we were very happy with finished result!

While I was unable to get what I needed, the customer service provided by Jacky was exceptional.

Not realy happy, i got too much problem with stones, mr denis roy after sales manager checked my place and told me my polymer sand is no good, and my contractor told me that there is problem with stone, rinox people told me to replace these stones on my expense and their representative jacky told me she can provide me the exact stones ask me to call in 30 mins but after never answer the call i am calling 10 times a day. Very poor costomer service i can say. I have change the whole drive way and back yard stone with another company.

Loved this product at first! But poor quality control! We layed the Proma XL in oka beige around our pool. After the first year we had some shifting and 15-20 stones split in half. Rinox was great and replaced most under warranty. Problem is the new stones we received were a slightly different colour. Fast forward to this year. Those slightly different stones are now a total different colour!! Our original are beige and the newer ones are light grey with NO sign of any beige. Pretty disappointed! We were told it’s because of a different lot #. Even if they offer warranty on these ones we will have to pay someone to install them so really not worth the hassle.

A wonderful family business owned by amazing people. You will rarely meet owners who implicate themselves in every aspect of their company and never miss the oportunity to get down and dirty with their employees (working on jobsites, fixing machines, etc) . And they have BEAUTIFUL products!!!!!:)