Urban Animal Hospital

Dr. Hayk is an amazing vet! He has a no-nonsense but caring approach to veterinary medicine and is always honest about what he considers the best course of action. Dr. Hayk also always gave us tons of treatment options but kept our budget in mind (and always considered our pup's well-being first and foremost). The whole staff at Urban Animal Hospital is amazing, professional, and caring. This is an amazing vet clinic and I cannot recommend it more!

Dr Hayk is an incredible Vet, he’s a no games kind of guy, very straightforward and very insightful. I trust him deeply to take care of my little fur baby. My dog Bonnie loves him and trusts him as well, he has a great demeanour with the animals and is very soothing and gentle. I recommend him highly. His staff is also so lovely and helpful and just love on your animals until there’s no tomorrow! 10/10 ❤️

Dr. Hayk at Urban Animal Hospital is a great Doctor.His diagnostic skills are the best.He is kind and compassionate. Best vet around. I highly recommend him to every furry petHe is great with humans too, explains everything and answers all my questions.Dr.Hayk given my pets so much attention ❤️We are very lucky to have found a vet that cares about our furry babies just as much as we do.

Anytime anyone needs care from a veterinarian I recommend Urban. The best specialist, wonderful people in the team. They care immensely for every single pet that comes in and out. All the employees are kind and positive and veterinarian Dr. Hayk Hakobyan and the technician Alena Nova are a fantastic duo - truly no better place to trust for your little fur balls (or naked sphinx like mine;))If you’re ever looking for an intelligent team of professionals who will treat you fairly and with care, go here. I’m telling you, there’s no better place…

We go every 3 weeks for a cartrophen injection to help with my dogs mobility (hips and joints). My dog gets excited and pulls me to go in when he realizes where we are going. This was not the case with our last vet. They show him tons love and let him wander the office to say hello to all the staff. He loves them. We are very happy! Id give them 10 out of 5 if it were possible.

I brought my cat here several times to see Dr. Lee. Sometime in the 2 years, the clinic changed ownership and I am not impressed with the new veterinarians.My cat has been healthy and had no problems, when we brought him in for a simple GI issue. The vet gave us a rushed exam and immediately told me my cat had asthma, had anxiety and that he was possibly blocked due to crystals.I knew he was out to lunch, as none of these things were ever noted by the previous vet, and he has never once shown any signs of asthma, or urine blockages.The icing on the cake was, when we were leaving- the vet offered me a flyer advertising a special for diagnostic tests… just a disgusting money grab, and unnecessary stress on your pet.Do yourself and your furry friend a favour and seek out a vet that is actually interested in your pets health, not just a money grab. Shame on them.EDIT: Dr. Kim was the original vet I saw before the clinic was sold.Also, I have since brought my cat to Granville Island Vet hospital where he was thoroughly examined and given a clean bill of health. No asthma, no urine crystals.

Dr. Hayak is a very knowledge doctor. As a veteran nurse who served 3 countries I trust this man with my 2 cats and GSD 100%. His front desk receptionist from Korea is another story. Recently, for some reason she took a disliking to me. She quickly engaged in passive aggressive behavior by ignoring me while being overly friendly with other clients, adding to speaking with a client in Korean who was was sitting next to me and had clear command of the English language, and ignoring my request to speak to her to engage her colleagues into a hate campaign against me while I sat and had no choice but tolerate her abuse. Healthcare is challenging, human and animal… but remaining professional is something that is not negotiable.

Dr. Hakobyan and the staff at Urban Animal Hospital are the pinnacle of veterinary professionalism. The service here has been refreshingly honest, fairly priced and informative.I highly recommend this clinic to anybody looking for a vet that truly cares about their pets and their clientele.

From my experiences going to a few different vets over the years I can say, without a doubt, that Urban has been the best location yet.I've now been regularly visiting Dr.Hayk with my three girls for the last year or so and every time has been an absolute joy. All three of my cats have varying personalities and medical histories, from lazy and passive to a ball or energy that cant sit still, and he has effortlessly adapted to them like no other vet has.You can tell everybody working at the vet deeply cares about their patients, to the point that whenever I bring in one of my cats the staff will ask me about how the others are doing just out of curiosity. Considering the amount of patients they must be seeing on a regular basis the fact they remember really is a testament to the care they provide.For those that care to know I'm happy to say that I've never felt a push from the Doctors here to pay for unnecessary tests. Unlike at other clinics that typically have this dismissive just trust me and get X test done" attitude

First 5 minutes i stepped in, i knew this was the right place to get the necessary care for my kitten. The staff and Dr Hyke are authentic, very professional, genuinely loving and caring, and they know how to give proper medical treatment. This place is very decent and it shows.