Jazz Wireless

Fast repairs and great customer service staff are the best and very helpful!! Recommend to all!

DONT BUY PHONES FROM THIS STORE! paid 100$+ on a used phone and the first 5 days it was great then the battery started draining really quickly and would jump around i took it in to see what they could do and they said its because of the apps i use when id only use facebook messenger on it and youtube and now the phone wont even turn on 80% of the time and it'll randomly shut off when it does come on and now its out of the exchange date so i wasted my money on a worthless phone would not recommend buying anything from this store

ABSOLUTE TRASH! I RECEIVED AN IPHONE13 CASE AS A CHRISTMAS PRESENT. THE PHONE CASE WAS BROKEN RITE OUT OF THE PACKAGE, THE CASE DIDNT EVEN FIT MY PHONE, DESPITE THE PACKAGING SAYING IT WAS AN IPHONE13 CASE. TRIED EXCHANGING IT (DIDNT EVEN WANT A REFUND). THEY SAID ITS PAST 7 DAYS WE CANT HELP YOU. THE PURCHASE WAS DECEMBER18, THE STORE CLERK WAS TOLD IT WAS A CHRISTMAS GIFT THEY SAID THATS FINE. SO 7 DAYS AFTER PURCHASE THAT IS DECEMBER25 THATS CHRISTMAS DAY,THEY WERE CLOSED FOR A FEW DAYS. SO THEY WOULD NOT EVEN TRY TO WORK SOMETHING OUT DESPITE THE FACT THEY WERE CLOSED, THAT MAKES ZERO SENSE. HORRIBLE CUSTOMER SERVICE, SAVE YOURSELF THE TIME GO SOME WHERE REPUTABLE THAT WILL BACK THEIR PRODUCTS UP.

Great service. Got my phone fixed asap.

Very good service & amazing work done on my laptop + phone.Customer service is great .Good asset in simcoe.

Bought some earphones that didn't fit my ears, had all the original packaging down to the little plastic bag the charger came in. I explained to the guy I bought them from, told him I was interested in something cheaper, it was still in the time frame, and I barely put one in my ear before realizing the size. He said it wasn't possible to return earbuds because of hygiene. ((the guy I talked to a day or so earlier didn't say anything about that))I would have kept them and given them to someone as a gift, but with how cheap they were aswell I thought I should just get something I'd actually use instead, especially for the overpricing I paid ((27 for a pair I could get at the dollar store)) but whatever, I'm sure he's used to one time customers anyway with the product quality, poor customer service and insane price jacking

broke my phone, I brought it here, it came out more broken than when I handed it in. When I called and complained, pretended like they didn't know who I was. Went in, in person with reciept, still the same thing. Money grabbbing, disrespectful owner, and employee flirts with every girl, gives a discount if they're cute.

Really great service! Very knowledgeable and helped me make the right decision on a phone.

Does great work send all of my broken items there to get screen replacements, aswell as doesn't take long to get the item back

This store is a joke. I brought my Sony Xperia z3 to their store to have the screen fixed. They said they would be able to fix it, and have it back to me the next day. When I got the phone back, the screen wasn't fully in place, the microphone wasn't working, and the screen sensor for phone calls wasn't working. I have since complained about the fact that my screen and backing are peeling apart from the rest of the phone, and if it wasn't for my case, I'm sure it would completely separate. The store has refused to fix the other issues brought to their attention, and have only managed to fix the broken microphone. I have since encountered a few people who have also had repairs done at this store, and have simular complaints. Had I know any of this prior to taking my phone there, or had seen reviews like this when I searched them online, I wouldn't have brought my phone there.