Home & Community Care Support Servcs(Cw)

Called on Easter Monday to refer a person for OT assessment. The person who picked up the phone basically rejected to register this senior, mentioning long wait time.She gave contacts of two vendors. None of that was helpful.One vendor is for those who can pay for mobility devices from their pocket/she should have mentioned that.And the other vendor CCAC worker referred to , Mobiliy Specialty, address and tel given are incorrect!As soon as you Google it, it comes out permanently moved, number not in service.So, please update your referral contacts please.Not only they deter new clients as much as possible, , but they are unable to make proper referrals to outside agencies.I am not here to spread anger, but simply stating facts.No wonder government is moving to closing down this services.Totally unsatisfactory service.Did not help at all

I'm having an extremely difficult time getting people to answer me. I have emailed 3 times and called 5 times and everybody tells me that someone will get back to me, but no one gets back to me. I am very frustrated and extremely disappointed with this state of affairs.

The artificial shortage" for nurses

Really disappointed ☹️ Families take care of your loved ones by your own, stop waiting for years to years.

The appointments mean nothing. They are so relaxed not realizing people who visit them are sick and sitting on a chair for 45 minutes extra after appointment is not so pleasant.Just an update on my second visit.decised to chage to three stars.

There services are excellent . I appreciate their integration and dedicationLiza my case worker is extremely good to me . She is very soft spoken and helps me accordingly.My heart full thanx to all workers .

Ourageous! Is my husband's second visit here. I am learning to change, clean and take care of my husband's Nefrosthomy tubes. First visit went well. Today, The nurse, a different nurse ( a black lady' )said I am not allowed to be in the roomeven though my hasband told her I am learning the cleaning process. Abruptly, she said is not about what he wants but is all about what SHE WANTS!Terrible attitude coming from a nurse that si about to care for a patient.

The case manager is non responsive. I've asked several times to change the agency for PSW services & it hasn't been addressed. Welcome to Doug Ford's Ontario. Services were better executed under a Liberal government. This is what happens when ppl don't vote. Good luck to all.

Greatly appreciate the services LHIN provides to the home bound patients in our community, especially our seniors. Our care coordinator Charmaine is so supportive. Thanks guys for your hard work during these challenging times.