Pembina Veterinary Hospital

I would give 0/5 stars if possible. My family's dog was diagnosed with a level 4/5 heart murmur a little over a year ago by our regular vet. We were made aware by our REGULAR vet that within 1-2 years his condition would worsen and his outlook would not be good. So we were not taken by surprise when he went into respiratory distress suddenly, which quickly got worse over the course of 48 hours. We took him here because he was having difficulty standing up, was wheezing, would have coughing fits after taking a couple of steps and was incontinent. All of these things were completely out of the norm for him and he was clearly uncomfortable. He was severely coughing just outside this hospital's doors and continued to cough upon walking out. We even had a video from a few hours prior that showed him very loudly coughing. We were told that a full exam was done and he appeared to be in great health with a low grade murmur. After pushing back, a blood test and urine analysis was offered. We were also offered an echo but we said no because he has had several done already with our regular vet. Several pets came in and had left in the time between this and hearing back with an estimate for the tests - a couple of hours at least. The vet would not speak with us again and we decided to leave without the tests, knowing that we have an appointment with our regular vet after the weekend and the doctor here clearly did not want to do anything to help. I am horrified at the clear lack of credibility and quite frankly do not trust that they even conducted an exam or listened to his heart. I am horrified at the lack of care for this animal and that they would ignore a dog in distress like that. I do not want to talk to anyone there about this - they clearly do not care. They'll probably just reply to this with more gaslighting as I see they do with every other poor review here. I just want to warn anyone considering taking their animal here, especially if the vet you are talking to is Dr. Camara. This type of conduct from a Doctor is disgusting. Our regular vet has told us before that the animal hospitals in the city are awful but that there isn't much that can be done. I am sad and disappointed to have that confirmed.

I would recommend this emergency clinic to everyone! My pup had to come in for a slight emergency and they got him in and out within an hour. He is usually anxious with vets, but he walked right in with them without any problems! I never felt like they were trying to up-charge me, or add on extra things that he didn’t need. They took great care of him the day of the accident and afterwards! Even sent me home with bandage supplies so we didn’t have to make the drive back to them every few days. Very “affordable” for an emergency clinic.

I am very disappointed with PVH because their focus is on making money above all else. I just purchased HeartGard for my dog and this has normally cost me around $65. Today it cost me $113 for 6 chewable doses. I just checked some Canadian sites and I could have purchased it for less than $60.I’ve gone to this veterinary hospital for many years for all of my dogs but I have to look somewhere else now. I want the best care for my wonderful dog and I also expect reasonable prices. This company is just interested in price gouging and up selling.You have successfully lost some loyal customers.

I took my pupper there last Tuesday. As family we decided to put her down, she 14, bleeding out of her what's its. The vet said no she is fixable. That it would be suicide to our dog. We asked if they would take payments. They said no you would have to apply for a pet credit card. We said we couldn't do that. That we as family discuss to put her down. The vets you would have to surrender her. We ended up surrendering her. We did find out where our pupper is. The rescue will not let us get her back, we even offered to make some sort of payments They said no because we surrendered het.

We recently had our dog in with a serious complication from diabetes. From the moment we stepped inside, the staff were kind, sympathetic and did everything possible to reassure us. From the Vets to the Techs to the support staff, everyone took the best care of our dog Mason. He was in the best hands all weekend We phoned many, many times, and each time we were greeted on the other end with a comforting voice and helpful information. Now that Mason is home, we are still in contact with the staff, still receiving care and compassion that is truly beyond our expectations.Thank you to everyone. From the bottom of our hearts, thank you. We highly recommend taking your pet to Pembina.Tracie and Morgan Ganetsky

I usually do not write reviews but I received such good service from PVH in contrast to the negative reviews I see. People, the Covid peaks were tough for everyone; PVH did their best to accommodate and provide care for our beloved animals despite the challenges with restrictions, protocols and staffing levels. People, medical care for animals is expensive everywhere; it's a burden we take on when we commit to housing our friends. I've had several visits to PVH; the staff have been friendly, courteous, helpful and timely. PVH has also twice now offered me suggestions to actually save some money when it came to medication options. So thank you to the PVH team; keep up the great work!

R.I.P. TheoJuly 1st on a Saturday of the year 2023 a Canada Goose whom I had named Theo ,as he visited me often and outside with me for over 4 years. I came to love him no less than anyone could love another animal or bird. Misfortune struck Theo on July 1st ,he was attacked by a coyote in my yard. I chased the coyote off with a v-mop. Theo was injured on his chest under his wing able to walk fine at the time . Kept his head up for a 100 mile drive and was alert upon his arrival to Pembina Veterinary Clinic .400 Pembina Veterinary, clinic was the stepping stone to Prarie wild life rehabilitation. I felt it would be safe to take/leave him there for care. After all they promise good care for wild Life. As soon as I arrived in a carrier they took him from me (grabbed)and went to the back. Shortly after I was told he was given a sedative to help him deal with the pain. They told me I could leave and they would update me later. I decided I’d stay. After about an hr. and a half I asked to speak with the vet. I wanted an update. I was told the goose was transported to Prarie Wildlife and Prarie Wildlife would up date me on his progress. I mentioned I didn’t see any one transporting a bird and both doors were visible to myself. I was told there was a back door they took him out. It felt to me like he was there.I was granted no compassion ,never met or saw the vet. I was told this because they wanted me to leave. No explanation, update on Theo.The next day July 2nd after leaving 2 messages 5 phone calls to Prarie Wildlife and with no response . I sent a text asking for an update.This is what I received in a text approximately 20 minutes after my text was sent .“Unfortunately he was euthanized by the vet due to the severe Injuries. Thank you for rescuing him and bringing it in for care.”After reading this message.My heart sunk knowing there was no return for Theo .I was updated that Theo never left 400 Pembina until the 2nd of July.This is what I believe happened. Pembina euthanized my friend the goose right when I took him in. Lied to me about sedating him for comfort. It’s that or they let him suffer all day before being looked at. This goose was a strong healthy goose. Pembina Veterinary Clinic lied to me about Prarie Wildlife picking him up on the 1st of July and him being gone to Prarie Wildlife Rehabilitation. They never gave me any proper updates and dismissed my concerns about him. I requested to see him while I was there on the 1st I wasn’t aloud. Not knowing there was to be a goodbye. I wasn’t allowed to see him a last time.Would it have been better for Theo to die in the jaws of the coyote?Pembina Veterinary Clinic ,had a chance to save Theo and they didn’t. The woman that transitioned communications working at the desk ,lied to me and lacked empathy for this situation.On July 2nd they shipped Theo to Prarie Wildlife dead(frozen I was told)This Vet Clinic at 400 Pembina is a cold calculated murder house. Please try every avenue you can before thinking of taking your pet here. Or a wounded animal or bird. I am personally so sad and so traumatically hurt by this establishments improper care of animal and a human being.It was mentioned that Theo was Euthanized because his wing muscle was damaged. I find that difficult to believe as after I rescued him he kept both of his wings tight to his body. He had no damage to major organs and wasn’t bleeding. His feathers under his wing were torn out badly. I believe because he flew away. Which I don’t believe he could have done if his muscle for his wing was torn.It appears to me the only care here is the care for having a job and money. Another government failed program ;What was the charge for this misuse and abuse? You the tax payer are working hard to cover. One big fallacy. Heartless cold people working here.I’ve read some of the other reviews this place isn’t promising and the replies from the establishment on the reviews ,more packs of lies. I believe in Karma it will come back to Pembina Vet Clinic.Theo sadly missed forever loved.

We brought our puppy in to remove stitches after a procedure in another province. When I called around to other facilities , they said it had to be a complete examination at around $100. When I called Pembina Vet, they said that they can do it for around $45. When we got there , Catherine was so nice and friendly Our furbaby jumped right into her arms and she brought him out a few minutes later and said he was so calm and the stitch came out so easy and no charge !WOW. So friendly and on time. Great staff. Will share this great experienceThanks Catherine

Went in for my Pet’s appointment at 1pm which the clinic confirmed a day in advance with me. Was at the clinic for exact 1pm and was told they dont even book appointments for 1pm and my appointment was for 12pm. Why would have the clinic called and confirmed 1pm? Ended up cancelling my appointment and found a new Vet clinic that would honour their appointments.

Pembina Vet has been so helpful for our dogs. We deliberately moved both over in the context of our little wiener dog's spinal surgery. They helped us solve a significant obstacle in getting a referral to our preferred rehab facility. When many, many other vet clinics refused care citing liability reasons, they helped us fairly and compassionately. They have been available to answer questions and offer advice. They have treated us fairly in billing. I highly recommend.