Executive Suites Hotel and Conference Centre Metro Vancouver

The staff were really awful. Extremely unfriendly and just stand around playing on their phones and gossiping. Mind you when my partner and I listened, it would seem they have every right to complain as the management/owners had been very abusive to some staff and the staff had decided to confront them. The rooms were very dirty with long black hairs in the sink and each time housekeeping attended. We were asked for a tip by the front desk who was complaining because we had left a large tip for the restaurant and he mentioned it was unfair. There were used tissues under our bed and the toilet did not flush properly.

HUGE rooms and nice amenities! But the soundproofing is not very good - you can hear people talking, walking up and down, and the TVs from other rooms. The laundry room was also kind of run-down and there was an issue with the safe that couldn't be fixed until the next day. Staff is nice and professional though!

Love all their hotels. Great rates, clean rooms, good locations and great service. We always have a great, no hassle stay, our go to hotel!

Just a couple of minutes from Pacific Center, great service, even got a room upgrade which was lovely, and had a late checkout opportunity.Clean, spacious and a fast breakfast for room service.Spacious bed and jacuzzi in the room.The only thing is that we were unsure on how to increase the heater on the living room area.

3 main aspects I can comment on:1) Location/facility - the hotel is located right next to a skytrain and one main road so there are a lot of traffic and noise. I think there maybe a fire station nearby as I heard two fire trucks at 2am in the morning. The hotel itself seems quite old, the room I was in was in an older condition, the washroom itself was not really clean as I saw some mold. The water pressure of the facet felt like dripping rain... Only positive thing I can say about the room is that it was decent size.2) The front desk staff was quite unprofessional, he saw me coming up to the front desk and walked away. I initially thought he was busy with other things but 10 minutes passed by and a different staff saw that there was a lineup so she asked the staff to come back and it turned out he went to the back room to eat. His attitude was also unprofessional, the way he spoke to me like he was the one doing me a favour and had zero courtesy and manner in speaking to a guest.3) They charge for parking here, they say its $9 a night but there's a fee" and taxes included in the parking which totals to $12. I have never been to a hotel where parking is not free

Our room has queen size bed frames with double mattresses on top. Great for smashing your shins on when getting out of bed. The other annoying thing is the bed frames are to large so the interfere with closing the door. rooms are very small but the biggest problem is how unfunctional they are. Not kid friendly at all.Rachel in the bar is awesome though!

Great location if you are travelling without a car. Near sky-station. You can have an early breakfast and a late dinner. the room was not very new, but clean. Room service helped to deal with the key and carry the luggage. Good price for the quality provided. Recommend to friends.

Overall this hotel did exactly what we needed it to, the rooms were clean and serviced daily, they were dated and could do with a upgrade eventually, but if you are looking for a cheap-ish and we'll located hotel then I can recommend. One of the servers in the bar area is a bit of a loud, arrogant gent... I could use other words to discribe him, however on the whole the staff are friendly, one thing we did find though is that if you book bed and breakfast, only certain things on the menu are available, which was fine except that seemed to change dependant on who the server was, 2 morning we were offered the express breakfast inclusive of our room price and 2 morning we were told after we ate it that it was chargeable as an extra, even when we asked specifically for clarification the 2nd morning. It was all sorted out, but worth bearing in mind and worth checking when you are ordering.On the whole the hotel did it's job well and we had a grand stay.

Good place to stay. Close to Skytrain at Gilmore station. Suites have a comfortable sitting area. Tubs in the bathroom are large and have Jacuzzi circulation - great way to relax. Very reasonable price. Nice restaurant and bar on site with above-average quality food. Two-course meals $35 per person. Hot tub and pool are being renovated and should be ready March 2023. There is a modest exercise room but sufficient to get a good workout. The brand is very reliable. They have several hotels around Vancouver. I have stayed at two of them. I definitely recommend it for a comfortable stay.

Hotel rooms were OK, but the gym had an incredibly dangerous treadmill. Please be careful. I was working out at the gym and went for a run on the treadmill in between my sets. As I was running, all of the sudden, I had slipped (as if something had grabbed hold of my foot) and for a split moment thought I was going to come crashing down. Luckily, I hopped off just in time. There were 3 bystanders who witnessed this and gasped when they saw what had happened. We all took a look further, and it turns out the treadmill was missing a piece of the track. This is no excuse for any hotel and more routine inspection should take place to be proactive with their property (rather than wait for an accident to happen to learn about it). People die every year from treadmill accidents. I unplugged the machine and notified staff immediately. The manager followed up and said they’d fix it, but please exercise with extra precaution when using ANY of the very outdated gym equipment here.