Clinique Vétérinaire Rivière des Prairies

I brought my 7 year old dog to get her teeth cleaned on a Monday morning at 9:30am, only got to pick her up at 6:30pm. They told me that they irritated her esophagus and she would have a cough till about Friday. Well, my dog ended up coughing all night and found her dead at 6am...so I automatically rushed her to the nearest 24h emergency vet, but it was unfortunately too late. She never properly woke up from the anesthesia. I did pay the extra money before the procedure for the blood test, and they did find an underlying health issue, however I was told that it was okay to go forward with the surgery. They were wrong!

well i been going to this vet over 16 years and now they changed all their staff and let me tell you not liking it at all ( not for the girls in the front ) but for the fact that the waiting time is just not normal!!! And jesus very expensive for anything and everything! God don't ever walk in with a stray because their is no compassion the will charge you regular price!!!! Moving on to a new vet!!! And Yes this is an English / French and Italian are but no one their can speak a word of English nor Italian!!!

Unfortunately, my beloved dog had degenerated to a point where he couldn't walk properly anymore and became incontinent. I resisted euthanizing him for a long time but it eventually, especially with a pregnant wife, became clear that he had to go. The clinic did a wonderful job of letting us ease our dog's pain and move on to the afterlife. We miss our boy dearly, but we can at least be sure that he didn't suffer for a moment.

The Dr was extremely caring, as well as the other vets at this clinic. They treat your pets with kindness and are truly interested in their health and comfort. They explain everything really honestly and clearly, and do not suggest all kinds of extra treatments, shots, etc that not necessary. I truly thank you for your great service.

Went and pick up pills for my cat. We continually asked them to cut the pills and they continually forget to do it. There is NEVER one time that they are able to find my account, waste my time giving them all my phone numbers, all my names, all my addresses and still they are not capable of finding my account. Are they running Windows 3.1. Not satisfied at all.

The vet (older woman) is dishonest, and does not give the best advise for your pet, but rather for her pocket. The young ladies at reception are nice, however, the vet herself is what i would consider unfair, dishonest, and simply there to rack up your bill. My dog broke his nail (the top one). I took him in to have them cut it really I am unable to do that. Next thing I know, it will cost me $350+ tax!!! Thank goodness I asked how much it would cost. 62.50+tax for the examining the dog, what exam, she looked at the nail and said it's broken!! Are you kidding me? She then informed me that I had to pay for her 5 years of study!!! She literally looked at the nail, 2 seconds. Finally, I just walked out. She does not really care about pets, the next vet asked that I just make sure I keep it clean and that withing a few days it will fall off. This vet was ready to put my dog to sleep, then give him more meds to wake him. What a charlatan.

Pick your vet properly. Last year, Dr Beauregard took her time and did a complete check up on my 11 year old dog. Found some lumps and determined (after testing) they were just fatty tissue. Fast forward to last month with a new yearly checkup and I wanted them to check a cough that she developed. Dr Boyer literally took 5 mins and rushed me out the door saying 10 times oh today is a full day of urgent cases" Sent me home with pills for acid reflux. Had seen him before a few times and does not take time with the animals at all. 2 weeks later

No wait time, and wonderful service. Dr Boyer and Dalia took great care of my cat, gave me straightforward advice and answered all my questions! Didn't beat around the bush, nor recommend anything unnecessary. Really appreciated it all and am glad to have them as my vet of choice!

For a 3rd time I brought in a stray cat who wasn't feeling well and, after being checked by the vet and given meds, I was sent home and all 3 died within 2 days. When I went back to see the vet, they seemed uncaring and had no sympathy whatsoever. I take care of stray cats and will never go back to this vet again.

The vet technicians and the ladies that work the front desk are great, they are polite and helpful. However the Veterinarian I had the pleasure of seeing is rude and impatient. He complains when he has to read your dog's history, like you are bothering him. He doesn't take into consideration the age of your dog when doing the check up and is rough with them. I strongly recommend asking for Dr. Ferrer when making an appointment because the other vet lacks all social skills and seems to dislike his job.