Apex Motor Express

Good team.

Terrible customer service. Terrible communication. I will never call this company again. I called Apex in October to arrange a pickup of a skid from a site in Toronto delivered to Kingston. They had questions regarding size and weight so I had to call the contractor in Toronto before being able to place the order. I called Apex back on Monday November 5th with the answers to their questions. They then asked more questions such as is it a dirt road or paved road. I called back again after getting that information and was then transferred from the dispatch department to the quotes department. Then after getting a quote had to be transferred back to the dispatch department where they told me to send an email with my request. I sent the email and received an automated response that my message had reached the server. I then got another email that was blank and only said thank you for choosing apex motor express" with a signature and phone contact information for an employee. I had yet to receive confirmation that my order was going ahead or when it would be picked up

Had some tires delivered and the delivery driver was terrible. Refused to place tires on a rack, said he would remove the palate they were delivered on and then did not. I'm just the delivery guy