Miller Shoes

Went to upper James Miller’s store to buy a good support shoe with good tread. Nothing I tried either fit well, looked good or couldn’t even try on because they didn’t have my size.Customer service started off ok but lost interest (after providing 4 or 5 different shoes) when she couldn’t make a quick sale. As I was leaving, I saw a pair of Clark’s men’s walking shoes that I tried on and almost fit but needed 1/2 size larger. Salesperson took down my name and cell number and was going to call downtown store to find size. Line was busy and she said she’d call me back as soon as she got through .That was a week ago. No call.Obviously I wasn’t worth the effort -as in I didn’t look rich enough to shop there, like I was wasting her time. Well, I still needed some good shoes- I gave up waiting, went to The Boot Shop and spent over $300.Your loss , my gain.

Several days ago I filled out their online question page. I wondered if we needed to book an appointment to come in. To date, I have received no response, no answer, no nothing. We dropped in on Sunday July 11th to take a chance if we did or did not need an appointment. A nice younger sales clerk asked if we needed help and we explained to her that we needed a proper fitting for size and that an physical therapist told my wife that her shoes are too flat and that we need to get a shoe with a better arch support. The younger sales clerk said that yes we should have her feet sized and showed us some sandals and running shoes. Another customer ask if she could ask the sales clerk we were with a question. My wife told her sure, ask your question....but then she stole our sales clerk as she needed help getting a shoe and such, so much for just asking a question. After waiting a bit an older sales clerk came over and asked if we needed help. My wife explained that we where to get a fitting for size and.....the sales clerk quickly said no. We won't be doing that. You can't touch the shoes. You have to know your size before coming in. No she will not be helping with any of that. You have to stay 6 feet away from her. My wife yelled to me that we are leaving. The younger sales clerk looked up and seemed confused as to what happened. We left very disappointed!1) Spend your money elsewhere.2) Yes we understand about covid19, but why even be open if we cannot touch any shoes and must stay 6 feet away from sales clerks.3) Don't bother with their online form.4) I hated giving 1 star, I would have been happier with zero stars.

REALLY NICE SHOES THIS YEAR!!! I FOUND A LOT OF THINGS TO BUY. I AM SIZE 11 AND I USUALLY HAVE A HARD TIME FINDING THINGS THAT I LIKE. THE YOUNG LADY (LINDA) THAT HELPED ME WAS VERY NICE, NOT PUSHY AND EFFICIENT. IT WAS A GREAT EXPERIENCE! I WISH I HAD MORE MONEY AND A BIGGER HOUSE AND SOMEWHERE TO GO TO WEAR ALL THESE SHOES!!! THEIR HANDBAGS ARE ALSO QUITE NICE!!!

A long-established shoe store in Hamilton, and for good reason. They offer mostly higher-end shoes and boots and some with very unique and funky designs. My wife also loves them because they carry brands and designers she can't find in nearly any other shoe store, like Fluevog. Daniel, the younger gentlemen, is very knowledgeable and kind. Awesome spot.

Extremely friendly customer service and a wide selection of products. The store is quiet and relaxing to shop in and the helpful employees made it a wonderful shopping experience. We left with two lovely pairs of shoes and will definitely come back next time we need a pair. This is the only shoe store in the area worth going to.

Wonderful store. I have a large wide foot and I was able to find fashionable, comfortable shoes that didn't make me look like I was wearing clown shoes. Will definitely return. Highly recommend.

This place has an awesome collection of shoes. My only complaint is customer service at the mountain location. I had ordered something and went to pick it up. I arrived 5 minutes before closing- according to google.. and they were already about to turn off the lights. They just said closed". I came from out of town and won't be returning. The down town location is super friendly helpful and would never have done that."

Great selection of comfortable and fashionable shoes.

A tad disappointed, I’ve always heard good things, however my daughter and her friend went in there to buy shoes (they are older teens) my daughter was sold shoes that are tooo small as soon as I seen her feet I said wooo your arch is going to kill, and these are $$$ her answer the girl told her these where her size. She has the same brand in a sandals she wore there and is a size larger!! I will be coming with her for the return, needless to say. Don’t take advantage of kids they do work for their money. At least some do.

The selection here was decent but we didn't find anything for my mother. One of the staff told us the warehouse down the street carried stock from all over, not just leftovers from the main stores, so we went out of our way to go. When we got there they had all of 2 pairs in her size, but no styles she liked and they told us that indeed, all they get is LEFTOVERS. Please make sure you give correct information to your customers. Thanks.