Action Property Management Group Ltd

Horrible people to work with!Never gave back our damage deposit and charged us for cleaning even though place was spotless and had no damage.Also refused to acknowledge the drill mud that had filled our back yard and set there for weeks and broke down give us headaches and causing us to throw up. Apperantly there is no way we could know what we were talking about and never so much as drove over to check.The company who was doing the boring was very sympathetic and said they would pay for the clean up and Action Properties didn't even take them Seriously!They not only defrauded us but out our health at risk!

One of the worst companies we've ever dealt with. We got a 6 month lease. When we moved in, the place was not very clean and in need of repairs. 3 out of 4 repairs were not completed by the time we moved out. We hired a professional cleaner who also stated she was surprised by the stuff that hadn't been cleaned when we moved in (for example a dishwasher that was so filthy it wasn't initially usable). When we left, the place was much cleaner AND we hired a professional cleaner that did an amazing job for the move out clean. Never the less Shelly the manager" charged us 245 dollars out of our damage deposit for various made up items

The ladies in the office aren't blind to their negative reviews. I had no issues discussing my concerns and was relieved to find out first hand, that they are... Wait for it - FOLLOWING THE REGULATIONS. Shocker, I know. NOT.It's disappointing to see people run a business down, through the coals, without learning true and honest facts.Want your damage deposit back?Simple.Follow the instructions.You sign the paperwork where it clearly states you WILL be charged fairly and accordingly.Local RENTERS, who have had ZERO ties to owning their own Properties. That's who's leaving these reviews.Grow - up, Dawson Creek. Action Property Management isn't half as bad as people claim. They follow regulations and have higher than normal expectations.Keep it up, you're doing great for the community and their housing needs!

Okay we got evicted for unreasonable accusations. Like other tenants being scared of us, damaging property, doing illegal things out of our apartment. We just went with it. Started cleaning the place up packing our stuff. We made an agreement for move out on Tuesday November 3rd 2020 at 3:00pm. She came into our apartment with no permission (written or verbal) on Monday November 2 2020 stating that the locks would be changed on November 3rd at 10:00am. And that she would hold onto our stuff till passed the weekend. So we believed her right being a landlord. Well I just got a hold of her today November 6th 2020. All of our stuff was removed and thrown out. And she said we had no conversation at all about holding onto our stuff. So we lost everything clothes food possessions. Including stuff that cannot be replaced. If anyone is thinking of renting from Action Property think again you will be screwed over. Also they cashed my rent cheque for November so I am screwed until that cheque is back in their hands. When Shelly herself said she told the people in Ft St John that not to cash the cheque and to send it back. So we have nothing to our name, except the clothes we are wearing and a jug of milk in the fridge. We are pursuing legal action.

Didn’t return my damage deposit nor did they send me any information about it at all, they were supposed to return it within 15 days and never got back to me. The pia house has ants and they never did anything about it even tho my son had bites! Good luck dealing with shelly! She’s a crook.

They helped my room mate and I find a place in no time at all. The first nice people we met, and you know how that goes when of rains.

False claims!!Damage deposit!!Unprofessional!!Be aware renting from Action, 100% you will loose your deposit if you are cleaned enough by professional cleaning service. She will charge you extra for all ifs and buts. I don’t think property owners will gain any money renting their house to this property management.I have informed Action for for a short upcoming vacation, and rented private lawn moving company to do the lawn. However, our trip was canceled. Action Property charged us $250 for the dates we are physically present there and they did not even do the lawn.Manager ( S…..y) is so rude and unprofessional.

Have rented from Action for over 7 years at a couple different properties. The landlord is very fair and follows the regulations. There are this renters who think differently because they haven't read the actual agreement. The building I live in is safe (we have CCTV cameras for security), quiet and somewhat conveniently located. The only suggestion I have is having either an online portal or a physical interac machine that people can use to pay rent. I know of the PAD service, however I mostly end up going to the bank to pull out cash for the rental payment

The manager of action property is absolutely the worst, most unprofessional person to deal with. Highly recommend renting from literally anyone else. They would show up unannounced during covid quaranteen to threaten us to pay rent

Shelly was so nice to me. I had been to other agencies, but action property was incredibly professional and helpful. I closed up on a unit in just 1 visit and moved in a few days after.Thanks so much for your help.