Brunswick Medical Centre @ Glen

Best service on the city. You call by phone and a real person talks with you in less than 2 minutes. Steps from metro station, easy to access. Very recommended.

The administration desk and phone line of the Obstetrics and Gynaecology department have serious issues. Can never get hold of anyone over the phone - super long wait (sometimes an hour), and then the line hangs up. Cannot speak to nurse directly, and there is no call back number. Option 1 that’s supposed to be connected to a nurse is directed to the Montreal Children’s hospital Neurology department. (Why ?????) Was able to leave a message once regarding something urgent and no one calls back. Reception staff often has no clue what’s going on.Spoke to a nurse once and was promised a call back in an hour because I wasn’t available to talk, never did. And cannot get a hold of the nurse when I call. Extremely frustrating.Once you are there, the doctor is generally on time or with minimal wait time, and is efficient and pleasant to deal with.My best advice if you need to talk to someone quickly and if you live nearby is to drive by, park at the parking next to it, go in and ask for what you need then leave. Keep it under 30 mins so the parking is free. If you don’t leave nearby, best of luck.

Zero stars really. So frustrating trying to make an appointment in this place. It's like they really don't want you to call them. You call and kept on hold forever only for it to hang up. You try another way oh it rings, you get excited then it just ring and ring and ring then click! You're disconnected! You try the app and same garbage treatment. Very useless. My gynecologist of 25 yrs moved there and it's too bad. Gonna have to find a new one.

Posted May 2022 update December 25 2022. The neurology department at Centre Médical Brunswick is the most organized and helpful clinic I have ever seen. They go out of their way to help you. They called me back when they were officially closed for holidays. From the reception to medical doctors, they deserve recognition of being the best. ie.Dr. Allan Ryder-cook in neurology department is the most knowledgeable, professional understanding and respectful specialist I have ever had. He has done things for me that he never had to. I personally owe him a lot.As grate they are you see them down to earth. Highly recommended.

I’ll give it one star for efficiency because they process patients pretty quickly, however everything else is terrible. Staff (reception, doctors, everyone) range from disinterested to aggressively rude and consistently make patients feel like they are an irritant and an inconvenience. The doctor I saw was incredibly patronizing and made a mistake on the prescription he gave me. When the pharmacist pointed the error out, I called the clinic and was told that someone would speak to the doctor and get back to me. Guess what never happened.

Was seen at the neuro clinic and Dr Diorio was great, but otherwise the service here leaves much to be desired, especially whoever is calling to book the appointments. The first time I was referred I got a call back after a few weeks but missed it, and was left a message to call for my appointment. When I called back the gentleman" I spoke to was extremely rude

Good doctors but terrible service.I had an exam there back in September, looking for something apparently severe enough to need treatment".My 6 month check-up appointment is tomorrow and I NEVER got ANY results from that exam.I tried calling de clinic/lab/nurses multiple times (in 6 months!)

I have faxed my referral over 3x now since December, tried calling but the voicemail is always full. I want to get my tubal ligation, this is the 5th time in 10 years I keep getting jerked around (ie: no call back after I send the referral and if I go in person they tell me to fax my referral and they can't even confirm if they got my fax). This feels like medical gatekeeping and misogyny. I am 38. I do not want a child. This is ridiculous.

Just had the most rude conversation with the receptionist at the neurology department. There was a miscommunication between myself, reception and my neurologist. The receptionist was very short with me and seemed exasperated from the start. She hung up on me while I was trying to inquire about my insurance.My neurologist however, is absolutely amazing and this review does not reflect her and her amazing care.

Super frustrating! Impossible to reach out! I called them several times to have a 5 minute conversation regarding pregnancy follow-up. 9 out of 10 times, they don’t pick up and after 30 mins waiting on the line, they end the call saying they can not take a message right now. If you’re lucky, you can leave a message but they never call you back!!! They also have an app where you can request for appointments. No response there, either!!!I’m just wondering if they can not accommodate the patients with a simple call, why they keep accepting new patients?!