Cleghorn S A Dr

Dr. Clegghorn might be a decent cardiologist but his staff need a lesson in humanity. Probably the rudest medical secretary I’ve ever dealt with. All I can say is wow. I almost want to call back just to reiterate with her how uncaring she is. But when you are like that already, I doubt anything I said would sink in. Truly disappointed.

The reception girl at the front in a dire need for an attitude adjustment. Actually she's straight up disrespectful and goes out of her way to show how much she doesn't care. The doctor was informed but he doesn't care as well.Not what you'd expect in a supposedly" professional Healthcare clinic."

Secretary is rude and treats patients horribly. No empathy or basic care given. I don't understand how the doctor continues to employ her.

Worst experience ever.. My dad was refer for the on call cardio Dr. Clerghorn" The doctor at the urgent care said my dad should be seen sooner that week. The receptionist is not accommodating

My Dad has been going here for over a year and today, he had to cancel his appointment as my Sister is pending results for COVID-19. I only found out about this appointment today as my Dad & Sister tried to call the office to cancel it (2-3 hours before their appointment) and the lady who answered the telephone, was insanely rude. She goes by Rachelle and indicates she is the Office Manager. My Dad's first language is not English, my Sister was obviously intimidated by Rachelle and asked if I can call and talk to them about the cancellation fee of $40.00. I called the clinic and again, spoke to Rachelle, she greeted the telephone nicely and once I explained my Dad's situation she was literally scoffing and then cut me off and told me two people have already called on behalf of your Dad (him & my Sister) to inquire about the fee

Stay away, they are unprofessional. They send out letters demanding payment for missed appointments that my mother never made. They claim they called my mother at home on a specific date to confirm appointment even though she was still in the ICU at Concordia on that date. Concordia must have referred to them and changed their mind. My Mother ended up being referred by Concordia to see another physician. Called Dr Cleghorn's office to let them know about the mistake and the secretary was rude and unprofessional.

Secretary is very rude. She should not be on the front line dealing with people.