Les Schwab Tire Center

Horrible service on the Smokey Point Marysville WA store. 12 p.m. APPOINTMENT. come 1:30 p.m. Car hadn't moved nor did anyone come up to me to explain. Lost THOUSANDS from this customer. Les Schwab himself would address this. He was the KING of customer service!

I had 3 of my cars serviced today for tire rotation, brake check, alignment check.What other company can do 3 of your cars in 3 days?? Not many!! RYAN has serviced my truck for 11 years always remembers me and always gives my family Outstanding service. Everyone here at the Marysville LES Schwab gives outstanding service all the way to running and opening the front door for you. I never get that level of customer service from any other company. MARYSVILLE LES SCHWAB has my business and my social circle business for life! Thank you Ryan.Apologies for the other guys names I neglected to call out but you all are amazing!!

My Les Schwab battery went bad just after the warranty expired. Went to get it replaced. Took over three hours to check and replace the battery. I watched the car sit in the parking lot for two hours then when they finally got to it, it took another hour to check and replace. At best Les Schwab is mediocre service with mediocre parts.

The Guys did a great job. Got the alignment done pretty quickly. They also were very thorough on looking over my car. They found that my rear drive axle was not straight, on the right side. Didn't know that, so after having the car for 7yrs. I have now learned something new about it. LolI'm so greatful for this. Thanks Guys for the great work and for all that you did for me on my Honda Fit.

Went in for an alignment, tried to up sell me to $1800 worth of work. Asked them to leave the car parked out front with the key locked inside so I could pick it up after they closed. They didn’t. They locked it inside their lot for the night. Had to get an Uber at 7am so I could come back the next morning to get it for work. Thanks for this tremendous waste of time.

Outstanding customer service! Super friendly employees!

Blessed to have happened to have my tire gauge on, and noticed air pressure going out of a tire. Immediately happen to find this Les Schwab within a mile, and arrived to have them bring the vehicle into the bay to check the tire.Of course, it was noticeable that the tire was getting flat and less than 10 psi left in it. What's interesting is the dashboard tire gauge registered the back rear right tire, when in reality, it was the front left tire that was going flat.Because of their proper spots taking the car into the bay the tire didn't go flat enough to damage the rim. They checked the tire and as you can see in the picture it was separating. The tire was not from Les Schwab, so they found a suitable two tires that could replace that one and another one that we did find out was separating as well.Of course the tires that were still on my vehicle were winter tires as I was about to change them over. So purchased four new summer Tires and put two of the good winter tires in the back of the car to put into the storage for later.Everything was taken care of within about 2 hours, as they were busy but prompt to take care of me.

Had my front tires replaced with an alignment per their recommendation. Ended up not driving right after the work was done so I took it back in. Ryan & Jared really helped me out! Making my car safe and drivable. Appreciate them going above and behind to provide excellent customer satisfaction. Highly recommend for tire work!

After driving from Langley, B.C. to shop at the outlets, another driver flagged me down just off the I5 stating my rear wheel was wobbling dangerously. Luckily, Les Schwab Tire Center was just down the road! They got me in as quick as they could, then called me an hour later stating they had addressed and fixed the problem! I was preparedto have to empty my wallet for such prompt attention, but knew it was inevitable because I had to safely return home, driving 2 hours at high speeds. I was speechless when I was told it's our job to get you safely home" and was handed an invoice with a zero balance! Even my offer to buy the team lunch was very politely declined. As this is not my local shop

I had a hole in my tire and it flattened out quickly, after getting my spare on, I popped by to hopefully get a new tire or a patch, walked out without even having to pay a dime. Kind workers, was out in quick time too! Will definitely come back!