We Love Dogs - Daycare & Exercise Centre

We used to love we love dogs when the previous owners James and Emily were running it. Since new ownership, every visit we had troubles with miscommunication. My dogs would only go when we went out of town, I went to book them in and was told that one of my dogs had been ‘destructive’ in a previous visit, so they would book them in this time and monitor his behaviour. Being a diligent dog owner, I wanted to know what kind of destructive things my dog did during his last boarding, to which I was given no details, there were no notes on his file other than ‘was destructive’, and the staff member who made the note was no longer working there. Additionally, I wasn’t told about this until the next visit which I find unacceptable, if my dog is being destructive I should be notified upon pickup. So we boarded them for the weekend and I was told that he was good and there were no issues. Fast forward to booking them in a few months later, I run into the same problem where they were reluctant to book him again because of this ONE note a former employee made, even though he had a successful visit since. Also, I had made two bookings for back to back weekends, ended up cancelling one because we no longer needed it, and then when I went to confirm drop off times for the booking I kept, they said they had no record of the dogs coming these days. So they cancelled the wrong dates, I was able to confirm this by checking previous messages. This was all back in 2020, so maybe it has improved since then, but we have not gone back because of recurrent miscommunication problems.

Well staffed. Clean. Safe. Multiple areas where big dogs, small dogs, old dogs and energetic dogs can be separated. Space for doggy time outside. Outdoor spaces are fenced, shaded and with turf. Play equipment inside. Overnight boarding available and open early in the morning to 7pm for regular daycare. Our dog loves it and we feel she is well loved there. Open weekends and holidays too.

I've been going to We Love Dogs now for about 8 months for my chihuahua/pomeranian Roxy's grooming. They ALWAYS do it the way I ask them to and she looks perfect every time. Although they are busy and sometimes you have to wait a few days to get an appointment, it is well worth it! They also treat Roxy very well in my absence. My little dog is terrified of being apart from me and when she returns from grooming she is calm and balanced (although incredibly happy to be clean and back with me). I've left my dog with other groomers and Roxy comes back traumatized. They have a very nice environment for dogs there. They also have the Dog Taxi" which I utilize. When I am not up to driving

First brief encounter so can't offer detailed review, but very good first impression. Friendly welcome, our puppy was greeted and introduced in a very professional manner to the other dogs on site, and had a great time. Although the place is just getting organized, it looks well laid out and welcoming. The young couple who are owner managers seem very skilled with dogs, and their business plan seems to make sense.

We have now taken our puppy to We Love Dogs several times a weeks for a few months, and I have to say, they are amazing! They really DO love dogs, and it shows! They treat Poppy with love and respect, and understand her energy. We can run errands or get some work done, knowing that Poppy is safe, learning to play nicely with others, and having a wonderful time. She is a happy and contented (and tired) puppy when we pick her up. Thank you, We Love Dogs!

Back in March I contacted We Love Dogs about getting my two pups in for a trail day - we had just moved to Kamloops and this dog daycare facility looked most similar to the one we went to in Calgary. My dogs love daycare and I work long hours so I was excited that We Love Dogs opened early and I could still get there after work They got me to fill out the paper work and send in my dogs vaccine records which I did. After that they let me know they were renovating, so any trial days would have to wait for a couple weeks to a month and they would be in touch with me. Sure - no problem! A month or so goes by and I email just checking up. Their renovations are taking longer, you know how renos go. Of course! No worries. Let me know when they are done. Last week I see on their Facebook they have a new pup at daycare in a picture they post. So I send a email asking if I can now have my trial day for my dogs? No response. What a waste of time and what horrible customer service. If they give you this much of a run around for months I wouldn’t even feel comfortable leaving my dogs here. Bring to TLC where you can get a response.

We Love Dogs is the best place to bring our 'less than sociable' pup. The staff at WLD always make her feel welcome. She returns home happy. The facility is well laid out offering dogs a pleasant experience. The service is friendly, couldn't ask for more - good work WLD!!

My dog attends daycare at this facility regularly. She is insanely rambunctious but the staff at WLD is always happy to see her. I rarely have any issue getting in for daycare or overnight, even if I book last minute (although I know that may not be the case for large dogs as those spots are in higher demand). I wish that the dogs had more space both inside and outside to play, but I think that WLD provides quite a bit for being in the middle of the city. Conveniently located and excellent hours. Gill at the front desk is amazing and always answers any questions I have.

I have two puppies, JuneBug and Buttercup. JuneBug is an Irish Setter/Golden Retriever cross. She is loving but a little wild. She needs a lot of stimulation. I absolutely love We Love Dogs. When JuneBug sees Allison, she runs for her. She does this to people she loves. She then sits and puts her paws on her arms. I would say that is the best compliment a dog can give a human. My puppies are my world and I have full confidence in this facility to take care of them when I am busy. A big thank you to the staff there and especially to Allison. It warms my heart to see JuneBug so happy! Buttercup has only been to your facility once, but I know that both of my sweet puppies will have a long relationship with your staff and your lovely space! Thank you!!!!!

This is a wonderful place to take your dog. The owners and staff are so loving towards the animals and I feel like they are treated like they are part of their big family. My puppy comes home tired which is fantastic on busy days. Would highly recommend We Love Dogs.