S & R Plumbing Service

We started having issues with our 30+ year old toilets and called around to see which local companies could offer the fastest service. Before calling S&R, we had booked with another company who promised next day service. Unfortunately, they were a no-call, no-show kind of company, and we became a little desperate for service. After reading other positive reviews, S&R was our next call, and did they ever deliver! Not only do they have the best scheduler (Alex), their entire team is professional and friendly. We had someone over the next day to inspect and do a minor repair to tide us over. Any time there was even the chance of delay, we were notified and supported with options. They even sent mini bios and pictures so we knew who was on their way! Our inspector recommended that we consider replacing the toilets (something we should have done years ago, honestly) and within a week we had 3 brand new top of the line toilets delivered and installed at a very reasonable price! We've already recommended their services to others and we're planning our next appointment for waterline hookup to a new fridge. Don't make the same mistake we did - call S&R first. You won't regret it!

We had a plumbing emergency at 11:00pm and called several 24 hour plumbers all of which we either got a voicemail or said the earliest they could come was the following day in the afternoon. We called S&R plumbing and they were the ONLY plumbing company who actually answered and could come within a few hours. They sent a wonderful technician, Domenic, who arrived, assessed the issue, left to get a required piece of equipment and returned and had the issue resolved within 2 hours. He was professional, helpful and did an excellent job. We couldn’t be happier with the responsiveness of this company, and the amazing repair done in the middle of the night. Overall, we had an incredible experience with this company and that particular technician. Not to mention the very reasonable rates for a middle of the night service call for an emergency. If we are ever in need of a plumber we will DEFINITELY be calling S&R Plumbing!

Saw one of there guy hit a groundhog with is van when there was no one on the street (chemin industriel in gatineau) he legit swerve to make sure he hits it can be sure i wont call them

Called on a Saturday due to a leaking toilet and shut off valve not shutting off fully. The technician Chirs was dispatched within 30 minutes of my call. He came in and replaced my toilet quickly and mess free. Thank you Chris I will be sure to call back when I'm ready to replace my other toilet or if I need any other plumbing repairs.

Excellent service: Very clean, on time, and explained every step of the process. 100% recommend.

After two promises of a scheduling call back, waited for hours with no response. Went with another company.

I've used this company three times now to clear clogs on separate occasions - each of the plumbers they sent (Benjamin Luimes and Ryan Richards, and most recently Curtis) did great work. I did have billing issues with hidden/incorrect fees earlier on, but the company resolved it an refunded me the overcharge (I edited this review to reflect that), and the billing issue didn't happen again the next time. I'd recommend them, especially for emergency services.

I've had work done by this company twice. Both times they were very friendly, professional, and efficient. The technicians took the time to explain the problem and solution to me in layman's terms. Very impressed.

Many thanks to Ben for his prompt and professional service! We had a water line installed for our fridge and it was quick and painless! Christiane is also amazing, great communication all the way along! And very reasonably priced. Highly recommend!

We had a serious water leak and Rex leapt into action same day to dig up the floor and fix the leak. A week later our shower pump broke and again Rex came again almost immediately with a replacement (and much better) pump and fitted it within a couple of hours. Skillful and courteous service every time.The Best Plumbing Company In NY