Shoppers Drug Mart

The pharmacy is extremely unorganized. My wife had to argue with them to get her refill when they said it wasn't ready to be filled. They called her later to apologize and admitted their mistake. She called yesterday to get her refills, the person on the phone said it would be no issues. Receive a text to say it was ready. Go to pick it up they said no she has no refills so it's not ready. Absolutely horrible service. I do not recommend them at all.

Just shopped at the 831 Big Bay Point Road location. The cashier had zero customer service skills and looked and acted miserable. Very surprised this is adequate to have a job in customer service. Not even a smile or a Good Morning!

The Pharmacy actually is incompetent. Sometimes people complain and its unwarranted, but in this case I have to say with confidence, they are not very well organizedI recommend going elsewhere. Anywhere else. There is a pharmacy at the other end of Prince William that I think we will give a try. Its small, likely will be more interested in customer service.

Amazing Pharmacy Associate! Very kind and well mannered. Took time out of his busy day to check if they had some glycerin suppositories in the back for my son. Called me back to let me know they found some. Awesome patient care and customer service! Looking forward to visiting this Shoppers more often!

Ive been shopping at this location almost from day one. Gee its been quite some timeI switched my meds from the young street location.Young had its ups and downs but ive been so happy with this location !The pharmacist altho have changed over the years have allways been fantastic ! They take their time even when very busy to come around the corner to help with medications on the shelf and dont rush you. They are very professional , curtious, friendly and understanding.The cash for the main front of this store are mostly very friendly and professional as well.Sure a new emoyie may not know everything but us as customers understand good help is hard to find and have appreciation for new young employies.What i like is the small town feeling where most employies know customers by first name. I get a conversation about life in general when i stop in to this location.All around 5 star. Everything gets 5 stars. Clean , organized, professional staff and vety caring pharmacists.Good for you shoppers.Id love to see a employee of the month go up monthly and a ballot box.Give back to these dedicated staff members. Remember while others sat on their butts duri g covid , shoppers employies were there for us and stuck there. They could of sat at home but no ! They were part of a much needed work force and just like nurses gave us all their time ! Keep it up you are all fantastic.Sorry for the type,oh,s i couldnt see as i typed.Hugs

This place is a joke, if you need the pharmacist to prescribe antibiotics they cant. They can only prescribe you Tylenol which you can already buy over the counter.

Stopped by the Canada post inside this location the other day to send something off as well as pick something up. This is my second time visiting this location and the gentlemen that works there was so incredibly nice and friendly! Almost every post office, Canada post, UPS experience I ever had has been terrible. It’s usually a middle aged women that is working at these places, that always make you feel like such an inconvenience. If you don’t know exactly how to send something off, or the price you almost always receive some sort of attitude from them. Isn’t that their job to inform us.. and that’s why we aren’t always sure? Anyways, that’s besides the point. It was just very refreshing not experiencing that type of service for once. Very helpful!

10/10 on every level for the pharmacy team. I’ve been going there exclusively for several years, even after moving across the city. I would like to mention Luqman and Rachel specifically, as they have gone above and beyond for me on several occasions. Their exceptional level of customer service has not faltered, even during times of high volume. I believe excellence deserves to be acknowledged and this has truly been my experience with Luqman, Rachel and the entire team.

Couldn't manage there way out of a wet paper bag. Not the pharmacist. The young staff helping them. Generation of cry baby's, that have to work for a living.

i went in 10 minutes before close last night, i only needed one thing and planned to use self checkout so i knew i was going to be in and out quickly. the cashier at the front was very rude and glared at me the entire time. she kept rudely reminding me of the time even though i was in there for a maximum of 2 minutes.