Mayfair Diagnostics Regina

The Mayfair staff called to book an appointment for my MRI and for the first time ever I was asked when I was going to be in Regina. My husband already had a Doctor appointment the next day and they managed to fit my MRI to coincide. We live 3 hours from Regina and not having to make a separate trip was amazing - especially with the high price of fuel! Definitely will recommend to everyone!!!

Great customer services. Appointment was smooth and swift. In and out in under 30 minutes. Being my first ever ultrasound, I wasn't sure what to expect but the technician was comforting and professional.

I had a great first experience with my ultrasound and I have to give a big shoutout to my technician, Sandi. Not only was she friendly and welcoming, but she also took the time to explain everything to me throughout the process. I have to admit, I had heard some negative things about this place from friends and family, but Sandi's fantastic customer service and approachable personality put all of those worries to rest.

Came in for a X-ray and when I approached the receptionist she was very unpleasant. I was the only one in the waiting area and it was a hour before I was called in. Very poor service when there was no one else but me. The receptionist should learn how to be a people person or atleast try to be kind. Would not recommend or come here again.

I was taken in a bit before my scheduled appointment time. The waiting room is clean and welcoming. The ultrasound technician was pleasant, efficient, helpful, knowledgeable and just the person you want to help you through an otherwise traumatic event. I would rate higher than 5 stars if I could.

Update:Right after the first appointment, my second appointment was moved to another day and third was cancelled. I had no idea why the second appointment was moved, and nobody told me why. To me it seems unecessary to move my appointment in the first place. But recently I received both text and email to ask me to confirm my appointment to be the original date. So now there are two dates. I was on a trip and didn't have time to call to confirm so I came for the appointment based on the email and text confirmation. I had to take the time off from work and when I showed up I was told it is not my appointment and the emailing system has nothing to do with them. How can I know that? Shouldn't the email system update the changed appointments?For the third appointment, it was cancelled because Mayfair cannot perform the ultrousound but they told me to follow up with my doctor and to get to the specialist. I went back to the doctor and the doctor didn't know what to do either because he had never had a case like this. So after I finally contacted the specialitst, they told me they don't do ultrousound I will need to go back to talk to the ultrousound place. So I called again and this time I was told that I should book with another ultrousound place and I should be able to just call them and book it. Then turned out the other ultrousound place needed doctor's requisition. So I had to book another appointment with the doctor to just send the requisition. It would be so much eaiser on the first day for Mayfair to tell me what to do next. So to save me trips and calls to the doctors after. And if the email system cannot handle changing schedules it is a useless system for many cases. I had a good experience at the first appointment but not after that.review from the first appointment.experience is nice. Mayfair is clean, new and quiet and my appointment went right on time. My technician is very nice. She is professional and caring. The receptionist lady is also very nice. Overall a good experience.

We were able to get into the clinic for an appointment quickly. The fellow booking the appointment was awesome. He was pleasant and thorough. I had mentioned that Avery was in a wheelchair and he appreciated that information and allowed extra time for the appointment.I was really disappointed upon arrival at the clinic. There are too many chairs in the reception area. There isn't a place for a person in a wheelchair. The receptionist said Just put her in the hall. They will take her from there". That would mean she would be parked alone and away from us. The lady was very insensitive.Perhaps a simple solution for other clients attending the clinic would be to incorporate a wheelchair spot and room for an attendent in the first row of chairs. Thank you!"

I was in for my first ultrasound a few days ago and it was a very quick and uninformative visit. It is quite disappointing as it was our very first ultrasound and we were hoping for more engagement and information from our tech, Kristine. She was very minimal with what she had to say- Most of the appointment was spent in silence and we were told “this shouldn’t take long.” We felt more rushed than welcomed. Once she was ready to show us the sonograms, she pointed out baby’s heartbeat and head, and that was about it. We had to pose further questions to gain more insight. I understand they are just doing their jobs, but ultrasounds are a memorable and significant time for parents. A little bit of enthusiasm and initiative from the tech would go a long way as there are a lot of emotions going in as is. Other than that, the clinic is very clean and nicely organized. Receptionists were helpful over the phone with booking!

Service was sub par. Extremely disappointing they wouldn’t let our 1 year old in the room for our 12 week ultrasound, causing me to miss one of the most exciting times as a father. I understand if the infant is kicking and screaming, but if they are well behaved, with a calm demeanour, I really don’t see the issue. We were also allowed to bring our infant to the first ultrasound with no issues at the same location. Just extremely disappointing, considering it’s supposed to be one of the most exciting times shared as a family.

It only took one week to get an appointment after my Dr. sent the request. I was sent a text reminder 3 days prior to and each day before my appointment. The staff was very friendly and still following all Covid protocols. I got into my appointed time early. My tech, Sandy, was friendly, polite, made me feel comfortable and seemed to be very thorough. This is my third time at Mayfair and I highly recommend them.