Saffron Window Fashion & Drapery Ltd

We were new to the area and were moving into a new build home. The whole house required window coverings. We reached out to Saffron and a couple other providers. Saffron were excellent to deal with from the very first contact. All aspects of their service was excellent from the initial measurements and help with some of the design choices to delivery and installation. Highly recommend Saffron Windows.

This recent experience with Saffron is our second. We were really pleased the first time with price, selection, quality and installation. This time, on different windows, mind you, Saffron outdid themselves. Ordered just before Covid19, the blinds arrived and Jessie and Davinder arranged installation in a safe and sanitary way that would even impress the Health Authority. Their product is perhaps more expensive than from the Big Box Stores, but we feel worth every penny.Thanks again.

We recommend Saffron Window Coverings. Parm spent time without any sales pressure with us when we were researching window coverings for our home. Saffron cautioned us that the wait for our roller shade choice might be longer than usual due to supply issues. The shades arrived sooner than expected and were installed by Ian and Matthew a few days ago. We are happy with our motorized shades. One covering is missing the magnetic rod and has been ordered and we are confident it will be installed in as a timely manner as the shades were . Thanks Parm and Saffron.

All Saffron staff were very helpful when we needed to choose and order blinds for our home. They made the experience much less stressful because of their experience in the business and their availability even though it was a very busy time for their shop. The installation by their staff was quick and thorough and they have been available to help a couple of times since to get the cords back on track. I recommend this business to anyone needing new blinds.

unprofessional and extremely rude.After being referred we booked time with Saffron Window Fashion Drapery & Blinds.We waited for our 5 pm consult appointment and we get a call at 6pm from the sales person who was supposed to come meet us saying she's not coming because she doesn't think we will spend enough MONEY.UPDATEIt was Sept 25th t 5 PM, but it's ok our $10K was good enough for other companies

I called for a service call on my Hunter Douglas applause shades with Powerview Remote which I had purchased a few years prior from another retailer. I spoke to Davinder, explained what my problem was and asked him a few questions about the Hunter Douglas motorization hub. We set up the service appointment for the following day.He showed up with all the necessary tools, parts etc to completely resolve my problems. He brought two versions of the HD hubs with him, explained the differences and did a demonstration. I ended up purchasing the Gen 2 and he actually took the time out right then and there to completely program the hub to work with my network.Saffron Window Fashions now have a new customer who would highly recommend them!

Wonderful experience from initial consultation all the way through to after-sales support. Highly recommend.

I live in Nanaimo and the blinds that were in our house when we moved in were Hunter Douglas. Unfortunately the cord used to lift the blind up broke and went into the blind. I was given the phone number of Saffron Window Fashions. They went out of their way to accommodate me and did the repair on a Saturday morning immediately after I left the blind with them, so that I could drive back to Nanaimo that day. The cost was minimal and the service was excellent.

We are extremely happy with our new blinds from Saffron Windows. Great friendly helpful service and suggestions. Highly recommend!

Shout out to Saffron Blinds:They fixed my 18 year old Hunter Douglas blind in a day, and for a very reasonable price. Very much appreciated. I got the sense that their service is better than the big box stores, so will consider using them in future.