Thrifty Foods

Staff are as always great, but prices, not so much. Sobeys fundamentally changed Thrifty’s ……. Sad

Great store. My issue is with staff shortage. I waited nearly 30 min for help at the deli. This is not the staff’s fault. It’s time to pay people a living wage! Perhaps then you can find and retain employees.

This rating is for the lovely lady that works at the Deli. She worked there today (May 22) at around 8:30pm. Please do something nice for her. It is not easy to be working as hard as she does and to be so kind when in customer service roles. Thank you

What’s happened? This used to be such a great store. And it used to be competitively priced with other local alternatives. Not anymore! Some really big price hikes. And from week to week. Eg one week 6 hit cross buns $3.99. Next week &6.99 ($3.99 at QF). So many examples. The other day strawberries were $4 more than the store up there street for a pound. And I can never buy a lotto ticket at the cashes. Some weeks I am told “it’s down”. Last week its “ our wifi is too weak so it doesn’t work”. So no longer can buy them at Thriftys. But they have a machine to check your tickets. Today I was in for milk etc and machine to check tickets did not work, I was told it had been turned off. I Give up.

I used to enjoy shopping here, until I saw how poorly employees are treated by their supervisors. Three weeks ago while I was at in the line up at the cashiers. I saw a employee being verbally harassed by another employee named Dalton. It was absolutely uncalled for andunacceptable. I will no longer be shopping here.

I ordered a sushi platter for today (12/23/2022) for my son's 18th birthday and just wanted to say how lovely the lady is who works in the sushi department. With less than one day's notice, she prepared an incredibly fresh platter full of delicious sushi! Everyone who ate it was impressed with the quality. Her customer service was exceptional. We will definitely order again.

Normally Dreadful front parking lot now transformed into beautiful garden and plant shop. You must visit early and often. Great $$$ prices! Glorious color! ❤

Would not weigh Mac and cheese before purchase, ended up paying 12 dollars for a tiny amount of food that tasted like hot garbage! Over priced and barely edible! Is it really that hard to weigh the container for the customer at the deli counter?

It's a grocery store, and yes if you're not from the island you've noticed how expensive it is here. That aside, they do the bare minimum to serve when asked, overall. Some staff really are amazing, most others are non serviced based employees there for a paycheck. On conversation with the duty manager recently, when trying to provide feedback on my experience, she really didn't want to hear it. I began to tell her about my awkward experience and how I was spoken to when asking a simple question, and her response was I'm happy to have him. Great, as toy should be, but if you'd acknowledge my concern first, that may have been a more timely response. I go there for convenience, but they sure are not the only show in town. She appears to have forgotten that. Leadership in business should be based on providing service first and also treating your staff like humans, and leading them to do the same. A mostly forgotten art.