Suntire Canada / Goodyear Auto Centre

Renato and Jennifer are honest and fair. What else can you ask for in a mechanic?

I've been going to Suntire in Oakville for about 20 years now. From oil or tire changes, to repairs. No question, hands down, a car repair center that not only does the job right, but will not recommend any unnecessary repairs or additional expenses. Fair price and an excellent customer service.

UNSAFE - BEWAREThe safety inspection for my vehicle was completed here at which time they also replaced/serviced the front and rear brake pads. I usually do this kind of work myself and while I’m not a certified mechanic, I’ve done much more complicated automotive jobs over the past 15 years. When I was able to inspect the work I discovered they ignored the extremely poor condition of the rear rotors, the front passenger bleeder valve was partially left open leaking out brake fluid, and they installed the rear brake pads incorrectly (installed a studded brake pad against the brake caliper piston. A dangerous mistake as the force of the piston against the studs broke/damaged the piston – see attached pictures).After calling in twice to speak with the owner, my call was finally returned a week later by Eugene. I informed him of the issues and how unsafe it was, especially since I drive this vehicle daily with my family. When I suggested that whoever completed the brake service should be educated about which side the studded brake pads should be installed that’s when Eugene interrupted me to say he was the person that did the work and went on to become aggressive and confrontational. Saying “who do you think you are to tell me how to be a mechanic?!?”. Eugene said he remembered the rear rotors, measure them, and they were perfectly fine (I’ll let everyone judge for themselves – see attached pictures).I tried to explain I had taken pictures to send them but he was not interested and refused to take any accountability, even going as far as to try and spin it that I must have tampered with their perfect job afterwards, causing all the damage.I felt I needed to share my experience with others since brake work is a common job that wasn’t even completed correctly. What a terrible experience, I would not trust Eugene or Suntire Canada to work on my vehicle. As direct result of his workmanship, he put myself and my family in real danger and still accepted no responsibility.I was hoping for a simple apology and potentially Suntire Canada offering to reimburse me for the additional costs I incurred for needed repairs (replace rear rotors, replace rear passenger brake caliper, bleed brake system). Instead I was verbally attacked, called a liar, and ended up paying hundreds more to make my vehicle safe to drive.

I have gone here for all types of car service (oil change, tire change, fixing hydraulics on my trunk, fixing car starter). They are very reliable and stand by their service and parts they use. I trust them to do a good job and will continue using them for my automative needs.

Family has used this place for years, and they do good work, but their customer service sucks. The last experience with them has made me not want to return.The guys in the shop are alright, sometimes not the best, but the girl that works front desk is always rude and unfriendly. When booking an appointment, she talked down to me and made me feel super uncomfortable. It has literally put me in the position to not want to call back to book an appointment for future work because I hate dealing with her.It's crazy to think for a business that is suppose to be there for customers when they are usually in a rough spot, to be more welcoming and friendly?

Had a tire with a slow leak that I was sure wasn't a puncture. Called ahead and got a friendly reception. Dropped tire off and they fixed it the same day. Will definately come back here for auto service.

I broke down one morning 6:30 am and had to pull in to this parking lot and figure out what to do with my truck...I was waiting on the parking lot and trying to fix my tire with a plug. Around 6:45 am one of the older employees comes up to me and says I need to get of the property....My answer was I have a big cut I'm my tire I might need a tire I can't drive the truck and his telling me oh we are booking for mid December instead of helping me out and selling me a tire and make some business....I am a business owner my self (not mechanic) and If I see anyone broken down my first instinct is ask if they are ok...I will never recommend this shop to anyone when there is no humanity in theese peoples hearts.This specific employees drives a red little car.

Timely, quick, well informed, good value for money, easy accessibility, and good quality. Wiser to take appointment. In Summer their service hours finish around 5:30 pm.

Called on Tuesday or Wednesday for a filter and oil change. I was able to get booked in for the Friday 1st thing in the morning and was able to wait. Took about 30 min, the staff at the front desk were nice. Not too expensive, with prices going up with everything, I paid just over $77 (with taxes), I think that was a reasonable price, unlike other places charing over $100. I'd book my next filter and oil change.

Very efficient and professional.My go-to neighborhood garage!!