PCRM Fertility Clinic

Would not go back. Just after your money! Dr Havlock does not care and did not give info or updates after a major surgery (conditions,concerns) nothing. The after care nurses were great though. Waste of your time and money!

I went to clinic in Burnaby . The doctor was quite good, the staffs were good but some were moody. But I don't like the way, they rush the patients out of the clinic. I have tried IUI and IVF treatments.For IUI, they allow me to rest about 5-10 minutes.For IVF, after egg retrieval, they asked me to get up 30 minutes later on. I feel really uncomfortable about this. Also after embryo transfered, the nurse asked me to get up and go home right away. No rest. I would like to get a better service .Infertility is quite stressful, so I just only want to be relaxed after procedures, no rushing.

Was assigned to a gynecologist here called Dr Flora Teng, who is amazing. First saw her in October 2014 while pregnant and have been seeing her most recently about two months ago.

Dont waste your time with the ineptitude of this firm. 10months waiting for a call back after a referal. Being told I'd miss their cutoff and could no longer use my own eggs however they have donor eggs. These people have your future in their hands and have zero empathy. Find elsewhere for professionalism.

The staff and nurses are really nice and helpful. Reception is super nice and accomodating

We had a great experience here. Everyone was so kind, considerate and knowledgeable in the specific field.

The absolute worst. Dr Havelock has no ability or willingness to deviate from his rigid, black and white understanding of fertility. Their donor and surrogacy nurses are dismissive and unfriendly. Waste of time and money. Avoid.