Campus Honda

My girlfriend and I went in to buy a new civic. We test drove and really liked the car but they were charging more than it was worth by a Long shot. Refused to budge, offered a ridiculously low amount for trade in so we ended up walking. We got in contact with Duncan Honda who really went over and above to get us into the same car for a way better price/mthly payment. Literally works out to around 4k less in total. If you want to be ripped off then this place is for you if not take the hour drive to duncan, you will not regret it!!!

I have nothing but positive things to say about Campus Honda and the staff; especially John Weiers. I’ve been dealing with John for quite some time now and if you’re looking for the most professional and easy experience at a Honda dealership - John is your guy.In fact, three weeks after I received my brand new civic from John, I got a flat tire. John personally drove the right tire from the Honda auto service centre all the way to my car at Canadian Tire to help me out. I’ve never seen such amazing service.

We had an excellent experience purchasing our 2023 hybrid CRV from Campus Honda. We were able to pick up our vehicle in a very short time. Eric made the process easy. He answered all our questions and had everything ready when we came into finalize the paperwork. I would highly recommend this dealership. Thank you for making this such a positive experience.

I have never been to Campus Honda, but my wife did at the start of the May long weekend, when our 2008 Odyssey broke down and barely made it to the dealership. Michael at the service desk went above & beyond to assist my wife and daughter. Although they couldn’t get it fixed then, Michael set them on their way back to the Cowichan Valley in a 2023 Honda Odyssey courtesy vehicle until they could diagnose the problem. Very classy. Kudos to those that help to foster a culture of kindness at your dealership!

My wife and I bought our new Benz from this dealership. We both agree hands down that this dealership was by far the best experience we have ever had purchasing a vehicle. Rafael our sales rep was very kind, understanding and considerate of our needs and helpful whenever we needed to talk to him. We had the vehicle shipped to us and it was a breeze to deal with. Natalie the manager responded to my emails promptly, and explained the process clearly and correctly. We will now forever shop here in the future! Thumbs up to everyone there and believe me when I say they are here to help us, the customers to have a great experience thank you again!

We took our 2018 Honda CR-V in to Campus Honda for a recall on the seat belt which may fail in an accident. We dropped it off on the 11 day of May and asked that while they had it would they please take a look at the drivers rear wheel because it kept setting off a low pressure warning, and also replace the cabin air filters, and do not clean the interior because we don't want any settings touched.They gave us free rental while we waited which was nice. On the 19 of May they called us to let us know the car was ready for pick up.Upon arrival we paid the bill and asked If the wheel was repaired and the service guy avoided the answer. They told us if we wanted to wait for 2 hours while they fixed the wheel they would do it. We declined and took it home. Upon getting into the car we noticed that they did not include a wash while it was there for 9 days.This is not the service that we expected, no wash and no tire repair. We are extremely disappointed about a professional service that was not performed, and to think we were looking to upgrade at Honda. Bad service no stars!!

I understand sometimes things get overlooked. How that is handled by a business makes or breaks the satisfaction barometer.I had my vehicle serviced at Campus Honda today. When I dropped it off I had asked for separate invoices for the two services I was having done. It was very busy when I went back to collect my vehicle. The assistant service manager stepped up and called me to the kiosk. Terrific and savvy of him to open his desk to accommodate people. As he prepared my invoice it appeared as if the services were going to be all on one invoice. I mentioned what I needed. His response was such that I imagined that this was a difficult task as he began to convince me that the two services were already itemized. I explained why I needed the invoices. I also politely added that I asked for such when I dropped my vehicle off. I imagine he was tired as he talked over me and indicated to the direction of the lobby in order to for me to wait until the paperwork was ready. Okey dokey then.I came back and the service manager had moved on to other customers. I didn’t want to deal with him. I was now late for my next engagement, I walked up to another service desk and asked for my keys. I said I would pay for my bill and come back the next day for the copies. Rick was very polite. He told me the he had the copies and apologized “ it got crazy and he forgot to mention it when the vehicle was ready ” I want to add that Rick doubled checked with the office that he could do this when I dropped the car off. I found him polite and very careful. It was easy to move on from from there so I paid up and left.

I’d like to leave a review specifically for Eric M. From the first point of contact (email) to post-purchase, Eric has been fantastic. He made you feel comfortable, as though you knew him for a long time - very personable. He was not at all pushy for a sale. It felt like he really cared about the best outcome for the customer and was eager to help with anything and everything. He really went the extra mile. I would highly recommend Eric and the rest of the Campus Honda Victoria team. Thank you from the Acura RDX owners, Shelley & Kara.

Just purchased a Pilot this week, and while I'm really excited about my wonderful new car, I also have to say that it I feel very fortunate discovering such a great team at Campus Honda. I worked with Bob, George and Natalie and can't really imagine being in better hands through the whole process. If you are looking for a dealership with people who are knowledgeable, honest, attentive, generous, conscientious, caring, patient and positive, you will be very pleased here!

I cannot speak to the sales department, but I had an excellent experience with the service department at this dealership. The service advisors I dealt with (Michael G. and Michelle B.) were very pleasant and accommodating, and were able to get me a same-day appointment, as my family was in the area travelling from Saskatoon. I gave a very vague description of my problem, and our technician, Sean, was able to quickly and efficiently diagnose and repair our clogged PCV valve, allowing us to travel through the Rocky Mountains back to Saskatoon without having to worry about our aging Honda CRV leaving us stranded on a mountain pass. They even provided us bus-passes while our car was in the shop so we could explore downtown Victoria. Though I don't live in the area, I would recommend Campus Honda's service department to anybody.