Hudson's Bay

Went there purposively as I was looking for Dockers Khaki trousers and other day saw in the Docker's website that products are available at the Hudson's Bay. But I was not sure whether my desired products are available at the store inside the STC. To my surprise and satisfaction I found two pairs of trousers of my size. It was truly a rewarding experience.

Went to check out Zellers. Has some interesting finds. Got a bed for our cats at a reasonable price

I was turned away from making an exchange at Fragrances when I tried to explain that the bottle of Ferragamo cologne that was sold to me the day before did not have a seal but that everything else checked out (I verified with an employee from a different store, and she fully had the autonomy to take it back; she was simply dismissive, impatient, and frankly, rude.) The older lady at Fragrances who I am referring to seems burnt out. When I asked to test other colognes she referred me to a different store. Seems like she was projecting her frustrations onto me. Probably should have retired a few years ago. If that's doing your job, do better please.

One stop shop for clothes, apparels, footwear and cosmetics. Quite expensive but good to buy during bay days

Has got an amazing collection of fashion, beauty, sports personal care and home goods.. you can think of day to day items as well as luxury items. The staff are really helpful. I had a wonderful experience. I am deducting one point only for the reason because the online orders and return counter had 4kiosks but only one staff member was present to serve the customers so we had to wait. Besides that everything was excellent.

I bought most of my kitchen stuff from Hudson’s Bay. Although the number of employees there is not enough, but most of them are friendly, responsible and helpful. The prices are reasonable and there is a wide variety of good brands and types.

I have been to many Hudson’s Bay and to me this branch is the best one out there. It is clean, organized, bright, well designed, and there are enough staff. The staff were nice and helpful. The clothes selection is pretty good and prices are good especially when they are on discount. There is a 25% and 30% discount on many items plus an additional 10-30% for spending over a certain limit.

Now Sears is gone and the remaining decent department store is the Bay. And they do have some good quality merchandise with quite a variety. Black Friday is the time to take a look.

Great selection of mens wear that is well merchandised! Where they are lacking is in customer service. I waited for ages for someone to serve me. I wanted to get a pair of shoes, I had already tried on the display shoe. Stood and waited around for over 10 minutes and then left and returned hoping someone would be there but no luck. Every store I went into in the Scarborough town Centre I was greeted by an employee immediately and offered service. Disappointing to see as I’ve been a Hudsons Bay Company shopper exclusively for a long time. Fast forward to 2023 and many return visits later…and much better staff engagement. I really like the merchandising in this location! Large store with multiple floors and everything you could want or need for yourself or your home. They have some great sales on a lot of the time and you can save a lot. Lots of designer goods available. They sell quality and you may pay more so look for those sales! Clean and well lit throughout with access to the rest of the mall. Not usually crowded and large and spacious so I can enjoy the shopping experience. Love Bay Days! Always find something at a great price!